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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,324 Reviews

2,324 Reviews of Stone Mountain Nissan - Service Center

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April 28, 2025

Everyone at the dealership is very professional and attentive to the customer's needs. Stone Mountain Nissan has a great team. They advise of any additional services needed but they don't pressure you. More

by Keisha Lewis
Recommend Dealer
Yes
Employees Worked With
KG is my service representative
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Apr 30, 2025 -

Stone Mountain Nissan responded

Hello Keisha, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 28, 2025

My car door is no longer aligned with the frame. It wasn’t like that before the service, and I hasn’t been in any accidents. More

by er.barden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kay
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Apr 30, 2025 -

Stone Mountain Nissan responded

Er.barden1, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at 678-252-3100 X3028 when you have an opportunity, and we will be more than happy to try and turn your experience around.

April 28, 2025

It's always a great experience visiting Nissan in Stone Mountain The service at your dealership is always excellent. I do recommend you all ever chance I get. More

by HILDAPACQUETTE
Recommend Dealer
Yes
Employees Worked With
Jermaine Summers
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Apr 30, 2025 -

Stone Mountain Nissan responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

Two hours for an oil change and tire rotation. Also requested that tires be deflated to proper psi which was NOT completed and now I must go elsewhere before my road trip. Not a happy customer. More

by CAROL.GREEN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Steed
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Stone Mountain Nissan responded

Carol.green56, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

April 27, 2025

Courtesy great,Superb knowledge, Outstanding quality ? ??????? I have been a customer for over 13 years. Keep up the great work. More

by HEICHELB
Recommend Dealer
Yes
Employees Worked With
KG
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Apr 29, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

April 26, 2025

I enjoy coming to Stone Mountain Nissan, the atmosphere is very welcoming and the staff is very nice and friendly More

by LPRIMUS48
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Apr 28, 2025 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

He took care of all my concerns. He called me to discuss the estimate, and then called me when my car was ready. More

by pattyrunton
Recommend Dealer
Yes
Employees Worked With
KAY
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Apr 28, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Very professional, never a problem Mr Ellsworth always keep me updated on the service being provided on my 2016 Murano Platinum AWD. My SUV is in top condition. More

by NOBLELEEWHITNEY
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
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Apr 28, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Great customer service, reliable work Appreciated detailed discussion of work needed that day and in the near future. More

by PINUPGIRLS51@hotmail.com
Recommend Dealer
Yes
Employees Worked With
I
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Apr 28, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

It was time for my 90000mile service and he was able to fit me in and only kept my car for 21/2 hours. Things was done well . More

by fgeorgegrant
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Apr 25, 2025 -

Stone Mountain Nissan responded

Hi Fgeorgegrant, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

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