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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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July 15, 2024

Customer service is important and a priority. I was informed when my vehicle was completed. More

by Grizzly14B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 17, 2024 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

July 15, 2024

Heath Wages was terrific. He provided wonderful customer service and updated me on any progress with my vehicle. Will be coming back More

by alapink25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Jul 17, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2024

Loved my service rep, Kay Fryar, as he was very helpful and professional with me. More

by ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Fryar
Report | Print
Jul 15, 2024 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2024

Everyone was very professional and informative. And service was done in a timely manner,so I could continue other personal tasks. More

by JOHNCOOPER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Richte
Report | Print
Jul 14, 2024 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

Oil change and tire rotation was completed in less than an hour and was advised on the status of vehicle. Great customer service by Chris Richte. More

by CCHAPMAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Richte, Shayna Keyes
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Jul 14, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2024

Excellent service as usual, I was given all the information about my car situation before I made a decision. The best costumer service received from Mr. KG. More

by ricardoguzmanq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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July 11, 2024

Very good with customer service very quickly. Very friendly. Phenomenal service!! Top notch! Love it here. More

by BRANDEEWASHINGTON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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July 11, 2024

Easy to schedule. Clear explanation of what needs to be done. No unnecessary services recommended. Very honest and professional. I’ve found a new dealership for m More

by David Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
July 11, 2024

My service counselor was awesome ! it was all good. He made up for the experiences I’ve had in the past. More

by dominicusrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Khanfer
Report | Print
Jul 13, 2024 -

Stone Mountain Nissan responded

Hi, Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 11, 2024

KG Elsworth best service advisor I've ever had. I've purchased six cars at SMN and he has always been my advisor More

by JSP60A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K.G. Elsworth
Report | Print
Jul 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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