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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,327 Reviews

2,327 Reviews of Stone Mountain Nissan - Service Center

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July 07, 2024

I really enjoy dealing with this dealership. All of the people here are so nice. More

by SPETERSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 06, 2024

Great no pressure service. Service began upon my arrival and I was out in no time. Mr. Poznyak provided excellent service. More

by Kaara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks Poznyak
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Jul 07, 2024 -

Stone Mountain Nissan responded

Hi Kaara, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 05, 2024

Took my 2021 Nissan Armada in for an oil change and the service team at Stone Mountain Nissan delivered on their word. Very respectful and professional. Will definitely be back and will recommend all my fr More

by EJAIMES0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Polk
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Jul 05, 2024 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 05, 2024

Great service without being pressured to accept additional findings. Personnel were friendly and questions were answered professionally. More

by DAVESTANFORD780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept ???
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

My service manager was very polite and very professional. Heath Wages was extremely nice and pleasant. More

by marykatwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2024

The wait was way too long just to get a tire replaced . Service tech was polite More

by sjett1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 04, 2024

KG is very personable and knowledgeable. He always takes care of me and my car. More

by tianablessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Jul 05, 2024 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be supportive during your experience here at Stone Mountain Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2024

Chris did a great job with making me feel like a priority on a busy weekend ad not just another number. I appreciated his constant communication on the phone and thru the text service. Great service all arou More

by jessig1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 03, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2024

Service dept was very professional and communicated step by step updates on my car and completion. More

by totall162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 01, 2024 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 01, 2024

After my oil change and tire rotation . My car brake light and TPS came on. My var was shaking after. My car didn’t have these problems prior. I had to go back to the dealer for them to fix More

by AIRVINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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