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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,373 Reviews

2,373 Reviews of Stone Mountain Nissan - Service Center

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June 10, 2024

Never heard from my advisor at all about the issues that were found. Just sad More

by FLEMING_AJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Braddy
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June 10, 2024

Had the pleasure of being assisted by kalium, as a service advisor he was awesome, very thorough and informed me of each step that was taken or needed to be taken so I make the right call. He is one o More

by AMA360D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
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June 10, 2024

Fast and friendly. Mr KG Ellsworth service manager has always been there to help me with everything I needed for my car. He do a very good job explaining the work that More

by susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 10, 2024

They are really pressing me for a review here. .. f f rf erkj f rfkje ker More

by monicaredwards99
Recommend Dealer
Yes
Employees Worked With
Kenneth ellsworth
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June 10, 2024

The customer service was great and I was helped without having an appointment. They were very accommodating More

by algenys33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
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June 10, 2024

I have done business with this facility and I have to say their customer service was excellent as it always is and that their facility is hands down the best when it comes to my mechanical needs for my vehic More

by BL.HOMERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 10, 2024

Cortez was an amazing help with my car. Great team and Great Service. Helped my car a lot. More

by ZIONJEFFERSON35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
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June 10, 2024

Very professional and prompt. They take ti.e to make sure all needs are met. More

by REGINAWARD874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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June 09, 2024

Heath Wages is one of the main reasons I continue to come to Stone Mountain Nissan. He continues to provide excellent customer service !!! More

by SKUNKLER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 09, 2024

Lots of. Changes. However I still like you all Please bring back complimentary coffee and smiles. More

by BUSYBEA701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PATRICK FACEY
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