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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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October 19, 2023

Highly professional, caring and well versed on their business. Atmosphere they’re very clean and peaceful. This service department should serve as an example of exemplary service. More

by GARHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I got the young man’s name who was most helpful who serviced my car.
October 19, 2023

The service was timely and reliable but also convenient. The online service was very helpful and convenient and was great and easy. More

by Edwina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley, Shayna Keyes
October 19, 2023

My service representative, K G Elsworth, provided great and accurate information covering my vehicle. There was one disappointment… While I sat in the waiting room, the customer sitting next to me receive More

by FREDKING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

I received excellent customer service during oil change and tire rotation services. I will be back! More

by mrsmoody4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department associates
October 17, 2023

Heather was great and kept me informed about the repairs and the time frame and I was impressed with the service. More

by Cory_large
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
October 17, 2023

I got my car serviced and I was very satisfied with the excellent customer service that I received at Stone Mountain Nissan. More

by TAMICA_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT
October 17, 2023

Has excellent customer service. Great waiting area. Staff is warm and friendly. Nice vending machines. More

by johnnyabryant
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

Heath is an awesome service manager. I have brought my 2018 titan to him multiple times for service and repairs More

by dimitri.furlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
October 16, 2023

Came in for an oil change. Got the car home to find that the dealership left thr oil cap off. Oil was everywhere. They also didn't clear the message on my car to change the oi More

by charlesaenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no names.
October 16, 2023

It took me calling 5 times throughout the week to finally get a hold of someone in the service department. Once I finally got a hold of someone I was able to get in to have my oil changed. Once I got there t More

by TSCOTTRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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