Stone Mountain Nissan - Service Center
Lilburn, GA
2,325 Reviews of Stone Mountain Nissan - Service Center
Highly professional, caring and well versed on their business. Atmosphere they’re very clean and peaceful. This service department should serve as an example of exemplary service. business. Atmosphere they’re very clean and peaceful. This service department should serve as an example of exemplary service. More
My service representative, K G Elsworth, provided great and accurate information covering my vehicle. There was one disappointment… While I sat in the waiting room, the customer sitting next to me receive and accurate information covering my vehicle. There was one disappointment… While I sat in the waiting room, the customer sitting next to me received a phone call. It appeared that someone was urging him to sell something. I assumed it was real estate. Five minutes later, I received a call from a salesman harassing me to sell my vehicle. I don’t want salesmen harassing me while my vehicle is being serviced. Of course, this had nothing to do with Mr. Ellsworth. More
Has excellent customer service. Great waiting area. Staff is warm and friendly. Nice vending machines. Great waiting area. Staff is warm and friendly. Nice vending machines. More
Came in for an oil change. Got the car home to find that the dealership left thr oil cap off. Oil was everywhere. They also didn't clear the message on my car to change the oi Got the car home to find that the dealership left thr oil cap off. Oil was everywhere. They also didn't clear the message on my car to change the oil, or place the reminder sticker. I have little faith the oil change happened at all. I notified the dealer who cleaned the oil from the engine bay. More
It took me calling 5 times throughout the week to finally get a hold of someone in the service department. Once I finally got a hold of someone I was able to get in to have my oil changed. Once I got there t get a hold of someone in the service department. Once I finally got a hold of someone I was able to get in to have my oil changed. Once I got there the service was great. More