Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,329 Reviews

2,329 Reviews of Stone Mountain Nissan - Service Center

Sort by
August 05, 2023

My vehicle is STILL scratched up from my 2022 visit. And NOTHING was done about it. Before that visit A nail was in my tire. I had barley made it out your parking lot. This time I was hoping everythin More

by NOWFAITHISJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Kathy Acosta, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith
Report | Print
August 05, 2023

It was fast, friendly, nice, and easy. I always like to bring my car in dealer for better service. More

by hosaihabibi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
Aug 08, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 04, 2023

Everything was wonderful ! ! I get great service every time I bring my truck to this dealer . More

by RSOUVENIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 06, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 01, 2023

Friendly place. Great service with great price. The advisor is very professional and patient. Very recommended! More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney
Report | Print
Aug 03, 2023 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 30, 2023

Great service as always! I've been taking my care there for service for over 15 years, and it's always been a good experience. Thank You!!! More

by LMSHORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth, Bob White
Report | Print
Aug 01, 2023 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

July 30, 2023

I didn't get any update from the service station after I sent my car in for repair. I drove down to the service station the next day, only to be given astronomical number for the repair. Customer service ca More

by numezoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Report | Print
July 29, 2023

Got in an out on time as I was told the time it may tick of my sev More

by HJOHNSIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sev check in
Report | Print
Jul 31, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 28, 2023

Friendly service advisors. Wait time for an oil change is rather lenghtly though. Process for scheduling service applintment online was super easy! More

by DCJOHNSON2664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
Report | Print
Jul 30, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 27, 2023

Quick and easy. Great customer service. Will be back soon for my car service needs. More

by jahliel_thurman12
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
Jul 30, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 27, 2023

Patrick did a nice job with me and I feel confident about the quality. All in all professional and friendly. More

by CULLEN.JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and Heath.
Report | Print
Jul 30, 2023 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

1
...
84
85
86
...
233