Stone Mountain Nissan - Service Center
Lilburn, GA
2,362 Reviews of Stone Mountain Nissan - Service Center
KG was very great he let me know what was going on with my car and also informed me details and also called and let me know when the vehicle was ready my car and also informed me details and also called and let me know when the vehicle was ready More
The guy changed my car's brake fluid without looking at my mileage or service records at Nissan. I changed my car's brake fluid in 2023 and had mileage of around 15-16 K miles. What is the use of doing ser my mileage or service records at Nissan. I changed my car's brake fluid in 2023 and had mileage of around 15-16 K miles. What is the use of doing service at the Nisaan if they don't check the records and act accordingly? Usually, 30k-50k K is recommended for it. It is a pity to see such things happen. Customers rely on the experts at Nissan, and this is how you do. A very bad experience and the person didn't give any reason why he didn't check my records. I'm seriously thinking of not coming to your service station next time. More
Mr. Kalium Frayer provided me with outstanding and outrageously courteous service. I arrived at the dealership incredibly frustrated with my car but Mr Frayer made the experience light for me. He is t outrageously courteous service. I arrived at the dealership incredibly frustrated with my car but Mr Frayer made the experience light for me. He is to be commended for his professional candor, attentiveness to customers, and for offering suggestive sales and service. He is truly invaluable to the operations of the dealership. I left the dealership content and satisfied with the level of service I received. I will be returning for future maintenance of my vehicle because of this experience!!! More
My vehicle died again today same problem not cranking paid last time for it and still same problem your place knows to charge the customers only paid last time for it and still same problem your place knows to charge the customers only More
KG in service was excellent in service because he listened to consumer and had the issue resolved .Mr K. G. Ellsworth will make sure your car is performing at Nissan top ! Thank you K G. listened to consumer and had the issue resolved .Mr K. G. Ellsworth will make sure your car is performing at Nissan top ! Thank you K G. More
KG shows compassion and concern when his client feels like something is wrong with their vehicle and ask them to stop by and let him see what the client is saying always thinking about the right problem like something is wrong with their vehicle and ask them to stop by and let him see what the client is saying always thinking about the right problem that needs to be addressed for your car More
Price provided exceptional service and addressed all of my concerns with itemizes service and its pricing my concerns with itemizes service and its pricing More
The service was good. I like the detail explanation that was written up about the service of my vehicle. Lack of timely communication was the only thing I felt could have I like the detail explanation that was written up about the service of my vehicle. Lack of timely communication was the only thing I felt could have been better. More