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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,359 Reviews

2,359 Reviews of Stone Mountain Nissan - Service Center

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July 16, 2023

Communication was despicable. Not good at all. Kept my vehicle overnight and could not find it when I went to pick it up. More

by ABDUL_RYAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
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July 15, 2023

GIVE ME A CALL PLEASE 678 3OO 5293 I WAS THERE AT 11:30 AM IT WAS 2:20 PM. More

by howardclay6
Recommend Dealer
No
Employees Worked With
He LOOKS LIKE A MEXICAN
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July 14, 2023

Mediocre service. Everyone does what needs to be done nothing more, & charges for every little thing.. Then wants a good review. It’s just lip service. More

by CINDYFDOWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath wages
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July 12, 2023

Great service associate was very professional the timing of the service great. We would come again More

by lathresha1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley, Carroll Braddy, Shayna Keyes
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July 12, 2023

Thankful for the Service Department for making wrong right I appreciate how they reached out to to correct the unlike Stone Mountain Nissan service issue kudos to them . More

by KARLMOTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath, Kathy Acosta
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July 11, 2023

My overall service experience was great. The service team completed the oil change, tire and wheel balance alignment. More

by Cornelious Coe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Ellsworth
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July 11, 2023

Patrick was very professional yet down to earth. Service was done quickly. Very satisfied. l More

by bjh_range
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Planchon
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Jul 29, 2023 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 11, 2023

Awesome service. Great communication. I enjoyed taking my car in to service… good job everyone More

by bjirongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith, Shayna Keyes, Shah Razaye
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Jul 29, 2023 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 10, 2023

The Aast. Service Manager was very helpful and attentive to our needs. Awesome customer service e More

by GARYBALARD40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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July 10, 2023

Excellent service and great staff. My family has trusted Stone Mountain Nissan only to repair our vehicles for over 15 years now. More

by JOYA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
1.0
This rating includes all reviews, with more weight given to recent reviews.
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