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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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June 07, 2023

Stone Mountain Nissan never disappoints. My experience has always been top notch. I have been a customer for a long time. More

by RKMOOREKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
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Jun 10, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

Jun 10, 2023 -

RKMOOREKELLY responded

Stone Mountain Nissan never disappoints. My experience has always been top notch. I have been a customer for a long time. Truly love the service! I bought my last 2 Nissans from Stone Mountain Nissan, and always use them for service needs.

June 02, 2023

I plan come back and purchase a 2024 Nissan in September (God Willing). I hope to get a fair deal. More

by HEEMDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley, Dennis Sledge, Shayna Keyes
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Jun 05, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 31, 2023

Brought new wrangler in for detailing. I could have taken it to the car wash and got a better job. When spraying the back tire they sprayed the back wind and didn’t wipe it off. Tape m More

by Sporto
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don’t know
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May 31, 2023

Work was done in a timely manner, the workers were very good 👍, My car is feeling great, and he advice me of other work to do ( my windshield wipers) More

by MORGANEMOSLEY816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Shayna Keyes
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Jun 02, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 30, 2023

Great service and costumer service people knows their job and make fell you like you are so special More

by Albertovega2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennet
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Jun 01, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2023

This was the worst experience I have ever had at Stone Mountain Nissan I had an appointment for a battery replacement it took three hours plus and the guy who was helping me kept giving me answers he thou More

by KARLMOTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Facey
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2023

Very good customer service. The wait time was not long at all. The waiting room was clean. Once the service was completed, I was told what was done and what needed to be done at More

by L. Fernandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Harrel
Report | Print
May 27, 2023

Great service. All employees took care of my needs when in the process of buying my car More

by BSBRYANT2230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley, Carroll Braddy, Shayna Keyes
Report | Print
May 30, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 26, 2023

After taking a long time to my request for oil change, the oil change was done in a short time. Ordered tires also More

by BESSIEMARKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 29, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 26, 2023

Heather Harrell is phenomenal she took care of me as soon as I got there I didn’t even make an appointment she was courteous and friendly will be back definitely. More

by DWAYNEHUSHPRYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Harrell
Report | Print
May 29, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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