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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,373 Reviews

2,373 Reviews of Stone Mountain Nissan - Service Center

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July 03, 2023

They were friendly and professional. Excellent service was provided and a full report offered back. More

by CHERYLHEDGEMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Jul 30, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2023

Good service, service tech assistance, but needs to restart car wash and clean services again. More

by OHCLAVEN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Technician
Report | Print
Jul 31, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

July 02, 2023

Always great service when I come in. Short wait time and full info on what’s being worked on. More

by RKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Report | Print
Jul 31, 2023 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 02, 2023

I was in need of and oil change and was glad to know that walk-ins were welcomed. I was met courteously by Mr. Patrick and was not there long. Thank you More

by nytrusk8r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2023

Great customer service Very informative and keep me updated at all times Very quick response More

by AISHALUCKETT
Recommend Dealer
Yes
Employees Worked With
DJ
Report | Print
Jul 31, 2023 -

Stone Mountain Nissan responded

Hi, thank you for your great feedback! Our team here at Stone Mountain Nissan sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

July 02, 2023

KG I believe was his name was really nice and helpful. He saw me right away and provided me with additional info to fix my problem. More

by PARKERJRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Report | Print
Jul 29, 2023 -

Stone Mountain Nissan responded

Hi Parkerjre, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 02, 2023

Service at this location was amazing! I believe the gentleman that helped me was name, KG, very professional. He kept me updated throughout my service process. More

by SHANTE_L_STEVENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Jul 31, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 01, 2023

I only support SM Nissan because KG is my service advisor… over 15yrs!! He keeps me coming back!! His expertise and honesty!! Thanks for all you do KG to keep my 2000 Pathfinder moving!! Lol More

by DMitch1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
Report | Print
Jul 30, 2023 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! We look forward to your next visit! Take care!

June 28, 2023

I had a very pleasant experience with the service department especially with Tony who handled my vehicle issues quickly and professionally which got me back on the road safely. A big thank you to sto More

by joneslester54
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony from the service department
Report | Print
Jul 31, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 28, 2023

Well my wife and I have purchased three new vehicles from this location. I can say the attention that we received from management after the 1st purchased..Truly was very professional and attentive. That mean More

by lberklyfam
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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