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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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May 17, 2023

Awesome! ! Ok made appointment on Monday. Got it for Tuesday morning wasn't told that dealership was being remodeled.But things worked out fine! More

by South Dekalb1$
Recommend Dealer
Yes
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May 21, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 15, 2023

Waited 1 1/2 for oil change still had not been completed until I checked More

by DNSCOTT76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shayna Keyes
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May 14, 2023

The dealership does good work every time I have no issues with the quality of work being done but when the vehicle is ready we as customers needs to let us know asap I was there for three hours waiting on a More

by WSPRINGETTE2000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jinetta Brown
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May 14, 2023

Great customer service. Expectations were set from the beginning and everything was explained in detail. More

by dathamelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 16, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 14, 2023

I purchased my daughter’s car at another dealership other than Stone Mountain Nissan. But because of KG’s excellent customer service, I opted to bring it back Stone Mountain Nissan for service. Excellent cus More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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May 16, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 13, 2023

Really love this place. From when you walk in until the end of your visit everyone is so friendly. Everyone is down to earth, and so pleasant and make your time there. a ple More

by SPETERSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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May 15, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2023

Quick, courteous, transparent, and problem solving. Mr. KG is the heart of the service department. More

by alta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. KG
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May 15, 2023 -

Stone Mountain Nissan responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

May 12, 2023

Hi Your review is paused. When you're ready to finish, just say 'hi' and we'll pick up where you left off. More

by SWALKE7968@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
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May 15, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 10, 2023

Quick and friendly. I would like to be talked more about my vehicle after inspection is done. I would also like to see a report on recommended immediate care/maintenance More

by erikasg28@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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May 11, 2023 -

Stone Mountain Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 10, 2023

Mr. Patrick at Service was very professional, proficient and people person. Everything was done in a timely fashion. More

by RASPBERRYSUN303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Services Department
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May 11, 2023 -

Stone Mountain Nissan responded

Hi, Thank you for taking the time to let us know how we did. We hope you have a great day!

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