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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,327 Reviews

2,327 Reviews of Stone Mountain Nissan - Service Center

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April 30, 2023

Customer service was awesome and i had quick service and resolution to issue was fixed More

by KRSTLBROWN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
May 02, 2023 -

Stone Mountain Nissan responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2023

Minor recall was taken care of quickly and the squeaky steering was corrected, so I was home by lunch time. More

by CARNEY73@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
DJ
May 02, 2023 -

Stone Mountain Nissan responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2023

KG Ellsworth is always ready to listen to your needs and addressing them accordingly. Very effective! More

by CBALD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth, Carroll Braddy
May 02, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

April 27, 2023

It was simple easy stressful. I really appreciate Patrick's honesty it made for a great experience More

by CHEYWALKER@LIVE.COM
Recommend Dealer
Yes
Employees Worked With
Patrick
May 01, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 26, 2023

The dealership was very courteous and repairs were timely. The dealership was friendly Thank you. More

by Lolap
Recommend Dealer
Yes
Employees Worked With
Heather
Apr 28, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 26, 2023

The service manager and team make my visit very pleasant each time, I prefer this location because of the experience I have each time More

by MIRACLE CANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan A
Apr 28, 2023 -

Stone Mountain Nissan responded

Hi Miracle, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2023

The service was amazing. It always is ever time I bring my mother's car up there More

by LESLIEMASON9170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Apr 28, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 26, 2023

Scheduled an appointment for oil change and tire rotation arrived early and waited three hours for my vehicle, that is absolutely ridiculous. Not to mention being harassed on selling my car, knowing good More

by ASM14722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
April 26, 2023

The Stone Mountain Nissan Dealership is one the best service center we have visited. The people are very polite, friendly, and helpful. I recommend this service center to anyone who needs car service. More

by mansoorfakhraie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
Apr 28, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

April 26, 2023

Great service. Great people. Was in and out with no issues. Thank you for the experience More

by RAMONEG14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sayed
Apr 28, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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