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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,327 Reviews

2,327 Reviews of Stone Mountain Nissan - Service Center

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April 24, 2023

Mr. Ellsworth was professional and knowledgeable. He advised me on options for my service and kept me informed on the progress of my vehicle. My vehicle was ready for pickup the following day. Process More

by Vkbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Ellsworth
Report | Print
Apr 28, 2023 -

Stone Mountain Nissan responded

Hello, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit.

April 18, 2023

Great customer service, the exchange manager was a delight. I was able to get everything i needed done in one day More

by jessicarumble9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, Dennis Sledge, Eric Campbell, Shah Razaye
Report | Print
Apr 29, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 18, 2023

Very friendly and well informed of my needs for my oil change and my next appointment More

by bg949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair for oil change
Report | Print
Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 16, 2023

Excellent service Great customer care, on time, and excellent service. I was very satisfied with the overall process More

by pthakkar5040@gmail.com
Recommend Dealer
Yes
Employees Worked With
Sayed
Report | Print
Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 16, 2023

Been buying cars from here and having service on them done here for yrs All great More

by JJOSULLIVAN
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams, Carroll Braddy
Report | Print
Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 16, 2023

The problem was handled exceptionally well and quickly. I appreciate not waiting for a long time. Superb!! More

by HEICHELB
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Apr 27, 2023 -

HEICHELB responded

I have been a customer for over twelve years and your service has always been outstanding. Your Service Department is extremely professional and competent, especially KG. He makes sure all repairs are done with the best quality available. Always, with safety in mind. OUTSTANDING!

Apr 27, 2023 -

HEICHELB responded

EXCELLENT

Apr 27, 2023 -

HEICHELB responded

EXCELLENT

Apr 27, 2023 -

HEICHELB responded

EXCELLENT

Apr 27, 2023 -

HEICHELB responded

EXCELLENT

Apr 27, 2023 -

HEICHELB responded

EXCELLENT

April 15, 2023

Very professional! Kept me informed of all repairs during my waiting period. I would definitely recommend this shop to others. Job well done 👍🏽 More

by Michael Blaylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, tanzeel Shahed, Eric Campbell, Shah Razaye
Report | Print
Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 15, 2023

When I arrive i was acknowledge and greeted. I felt valued and I feel valued customer service was outstanding. K.G. Was very helpful More

by PAULTHOMAS2001@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
5
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Apr 15, 2023 -

PAULTHOMAS2001@HOTMAIL.COM responded

When I arrive, I was acknowledge and greeted. I felt valued as a customer. K.G. Was very helpful and informative

April 15, 2023

It was good, I just prefer if c they would stop trying to take advantage of women. They all feel that we're stupid. More

by JANBRAMMIE@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
NA
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April 15, 2023

No problems and no hassles My visit was seamless. No problems and no pressure More

by GGARY@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
K Ellsworth
Report | Print
Apr 27, 2023 -

Stone Mountain Nissan responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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