Stone Mountain Toyota

My experience with Toyota of Stone Mtn has been great. Happy I made the switch! Thank you M.J. for your patience and wonderful service!😊 Happy I made the switch! Thank you M.J. for your patience and wonderful service!😊 More

Love the new location that is spacious and welcoming! ! On my todays visit the turn around time Emma’s quicker thank I expected. ! On my todays visit the turn around time Emma’s quicker thank I expected. More

Service dept takes appointments, but they are not really appointments! It’s first come first serve. The dept order takers can not give a time frame on any service! Very backwards way of thinking! Sat for 21 appointments! It’s first come first serve. The dept order takers can not give a time frame on any service! Very backwards way of thinking! Sat for 21/2 hr and did not get all of my service done. He said he had know idea how long it would take to update my navigation??? More

The work performed on my vehicle is good. Very nice environment for customers who are waiting for the repairs to be completed. Streamlined service process and service advisors are very help Very nice environment for customers who are waiting for the repairs to be completed. Streamlined service process and service advisors are very helpful and customer-focused. More

Amazing service department great customer service the lady assist me today amazing she explained everything I really appreciate the wonderful job lady assist me today amazing she explained everything I really appreciate the wonderful job More

It was a great pleasure to have Blake handling the purchase of our vehicle. She’s very pleasant and professional and made our experience a very good one. I highly recommend her to anyone that wants to purchase of our vehicle. She’s very pleasant and professional and made our experience a very good one. I highly recommend her to anyone that wants to purchase a vehicle. Thanks. More

Good customer service and good price for oil change and tires.I had a good service and taken care. tires.I had a good service and taken care. More

The dealership was very clean, Ms Tamanna Islam was very pleasant towards me. I love pleasant towards me. I love More

Normally, they’re on top of their game, but were off today. I got there and waited for about 35 mins before a service advisor got to me. And worst part is, I was asked if I had an appointment, to which today. I got there and waited for about 35 mins before a service advisor got to me. And worst part is, I was asked if I had an appointment, to which I said no. Then I was told by the service advisor that I would need an appointment and I politely asked why. He said they were under-staffed and had only 2 service techs working that day. When I asked why no one had said so to me 40 mins ago, he simply said those guys outside didn’t know. How is that my (the customer) problem? That is a internal process or communication flaw. Anyway, looks like the service tech saw that I had valid points to prove my case so eventually got me in. Had I not stood my ground, I would have had to go away. I would like to say kudos to service advisor Marquis (MJ) Johnson for handling the situation in a very professional manner. More