
Stone Mountain Toyota
Lilburn, GA
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Awesome service always. I can recall having one issue with service, but within the same day the problem was rectified and professional done. I’ve never been so satisfied when it comes to service of my ve with service, but within the same day the problem was rectified and professional done. I’ve never been so satisfied when it comes to service of my vehicle. Thank you always. More
Thanks for all Over all great all and allJust took Thanks for all Over all great all and all Just took longer time to complete my very day subject problem to finished but anyway did perfect job Th Thanks for all Over all great all and all Just took longer time to complete my very day subject problem to finished but anyway did perfect job Thanks More
I never felt pressured to buy. The salesperson was eager to help but not pushy about it, and he was knowledgeable about the best option for me and the car and its features. to help but not pushy about it, and he was knowledgeable about the best option for me and the car and its features. More
Service Rep, Jarvis Williams was very personable and professional welcoming me. He was knowledgable and answered all of my questions. He updated me on status Rep, Jarvis Williams was very personable and professional welcoming me. He was knowledgable and answered all of my questions. He updated me on status of car after diagnosis . My wait was very reasonable and about what I was comfortable with. Pricing was not exorbitant. 😊My car drives better and obviously tire rotation improved quality of drive. I will return to this dealership as long as I continue to receive the quality of service and feel as if I am treated fairly with honesty and care. It’s a longer drive than a closer dealership but worth the longer distance as long as I continue having positive experiences More
This month has been truly a challenge because I had to return my vehicle on numerous occasions for repair service that was considered as unscheduled maintenance. However, Marquise Johnson stepped up to th return my vehicle on numerous occasions for repair service that was considered as unscheduled maintenance. However, Marquise Johnson stepped up to the plate to help eliminate the problem and provided great customer care and assistance in resolving a vehicle maintenance issues. More
Always wonderful service at Stone Mountain Toyota. Thank you Jarvis! I always feel like I’m in good hands at this dealership. Great customer service you Jarvis! I always feel like I’m in good hands at this dealership. Great customer service More
Great experience.Mr Hicks very personable and helpful. Great service,everyone ready to help.Feel confident my car is in good hands.Always happy to go back when my car needs to be serviced. Great service,everyone ready to help.Feel confident my car is in good hands.Always happy to go back when my car needs to be serviced. More
Randy Penland is the reason I didn’t leave Stone Mountain Toyota. He is the best! I had some really bad experiences with the service dept but he made it better. Toyota. He is the best! I had some really bad experiences with the service dept but he made it better. More
purchase good experience nice customer service. sales rep and managers helped me decide this was a good step towards owning a Toyota model. I will come back h good experience nice customer service. sales rep and managers helped me decide this was a good step towards owning a Toyota model. I will come back here for service as well n More
Very Pleased! I called the service department just before noon on Tuesday. Randy took my call and pulled up my records via my Vin number and told me to come in as s I called the service department just before noon on Tuesday. Randy took my call and pulled up my records via my Vin number and told me to come in as soon as I could. I was there within 45 minutes, was given a list of the services they would provide and told to wait in the waiting Room. In a little bit less than an hour Randy came with the bill and because I had given him a $30 coupon my bill was only $39. I was so impressed and will definitely return to Stone Mountain Toyota from now on. I will always ask for Randy! More