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Stone Mountain Toyota

Lilburn, GA

3.8
951 Reviews

4400 Stone Mountain Hwy

Lilburn, GA

30047

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Showing 951 reviews

October 14, 2019

Six months service The service of my Rava 4 was accomplished within 30 minutes of my arrival: Rotation and inspections and the washing of my vehicle was good. More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquise A Johnson
October 14, 2019

Great customer service I went for a regular maintenance. Fran(the service advisor) was great. She explained what needs to be done from start to finish with out unnecessary s More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran
October 14, 2019

Bad Business Practice Go elsewhere....somewhere where they are up front about the fees and are actually trying to help you and are not defensive about you asking about the More

by spicycheetoos001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rupert Palmer and Mr. Francuois in the financial department
October 14, 2019

Got a good deal on tires - buy 3 get 1 for $1, Took almost 3 hours for installation and alignment. That is not acceptable! Was quoted 2 hrs 15 min.. They need to do better. Steven Hicks was gre More

by Tomt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Hicks
October 14, 2019

Oil change I go to the Stone Mountain location to get my vehicle serviced. They are always professional and the office staff seems very friendly. I would recomme More

by Ashley.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
October 14, 2019

Great Customer Service Very friendly staff and very efficient. They tell you exactly what you need done without any pressure. I always come back to this dealership. I highly More

by Blondie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis Williams
October 13, 2019

Excellent service. Friendly staff. Knowledge about the vari Your service associates go out of their way to please customers. They are very knowledgeable all Toyota products and advise customers what There ca More

by Ruth East
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry McCalla
October 13, 2019

Kristen in service makes this dealership! My initial purchase experience was moderate at best.. Kristen Mattis in service is professional and customer friendly. She makes this dealership! She More

by Tanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Mattis
October 13, 2019

Great Experience ! Sales staff didn’t let their ego’s get in the way of making a good deal. They truly worked for my benefit. More

by Goldboy31
Recommend Dealer
Yes
Employees Worked With
Micheal Okpala
October 13, 2019

Great service friendly staff Great service and friendly knowledgeable ASM's. Would recommend dealership and staff for maintenance and service. I found my repair cost reasonable. More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquise Johnson, Sirronta Cato
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