
Stone Mountain Toyota
Lilburn, GA
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Six months service The service of my Rava 4 was accomplished within 30 minutes of my arrival: Rotation and inspections and the washing of my vehicle was good. The service of my Rava 4 was accomplished within 30 minutes of my arrival: Rotation and inspections and the washing of my vehicle was good. More
Great customer service I went for a regular maintenance. Fran(the service advisor) was great. She explained what needs to be done from start to finish with out unnecessary s I went for a regular maintenance. Fran(the service advisor) was great. She explained what needs to be done from start to finish with out unnecessary sales pitch. Great customer service! More
Bad Business Practice Go elsewhere....somewhere where they are up front about the fees and are actually trying to help you and are not defensive about you asking about the Go elsewhere....somewhere where they are up front about the fees and are actually trying to help you and are not defensive about you asking about the fees and can actually articulate why the price is what it is. they are just trying to make a sell and get commission. it is really sad to think about how many people have been taken advantage of.... : ( More
Got a good deal on tires - buy 3 get 1 for $1, Took almost 3 hours for installation and alignment. That is not acceptable! Was quoted 2 hrs 15 min.. They need to do better. Steven Hicks was gre Took almost 3 hours for installation and alignment. That is not acceptable! Was quoted 2 hrs 15 min.. They need to do better. Steven Hicks was great to work with. More
Oil change I go to the Stone Mountain location to get my vehicle serviced. They are always professional and the office staff seems very friendly. I would recomme I go to the Stone Mountain location to get my vehicle serviced. They are always professional and the office staff seems very friendly. I would recommend this location to anyone! More
Great Customer Service Very friendly staff and very efficient. They tell you exactly what you need done without any pressure. I always come back to this dealership. I highly Very friendly staff and very efficient. They tell you exactly what you need done without any pressure. I always come back to this dealership. I highly recommend. More
Excellent service. Friendly staff. Knowledge about the vari Your service associates go out of their way to please customers. They are very knowledgeable all Toyota products and advise customers what There ca Your service associates go out of their way to please customers. They are very knowledgeable all Toyota products and advise customers what There car needs. More
Kristen in service makes this dealership! My initial purchase experience was moderate at best.. Kristen Mattis in service is professional and customer friendly. She makes this dealership! She My initial purchase experience was moderate at best.. Kristen Mattis in service is professional and customer friendly. She makes this dealership! She is very helpful. More
Great service friendly staff Great service and friendly knowledgeable ASM's. Would recommend dealership and staff for maintenance and service. I found my repair cost reasonable. Great service and friendly knowledgeable ASM's. Would recommend dealership and staff for maintenance and service. I found my repair cost reasonable. Will return for future service. More