
Stone Mountain Toyota
Lilburn, GA
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GREAT SERVICE Everyone had a courteous and professional attitude. Good job from technicians, shuttle drivers and especially Steven for making the service visit run Everyone had a courteous and professional attitude. Good job from technicians, shuttle drivers and especially Steven for making the service visit run smooth and timely More
Great My experience at Stone Mountain Toyota was excellent! I only stopped by to look around and left with a brand new car. The customer service was excelle My experience at Stone Mountain Toyota was excellent! I only stopped by to look around and left with a brand new car. The customer service was excellent. Everyone was very friendly and eager to help me get a really great deal. I highly recommend More
Exceptional I had a wonderful experience yesterday. Marquise the attendant was extremely professional and had my car serviced in a very good time. He is fairly n I had a wonderful experience yesterday. Marquise the attendant was extremely professional and had my car serviced in a very good time. He is fairly new to this service center and I hope he will stay at this location because he is an excellent asset. I will continue to work with him in the future. More
Quick, Sharp and Excellent The wait time wasn’t long at all, the service lady was friendly and very helpful with making my experience faster than normal. She was excellent at co The wait time wasn’t long at all, the service lady was friendly and very helpful with making my experience faster than normal. She was excellent at communicating. More
90 K service I asked for the 90K service plus check engine noise and repair the back seat folddown gamble. Manager showed me a list of services which I foolishly a I asked for the 90K service plus check engine noise and repair the back seat folddown gamble. Manager showed me a list of services which I foolishly assumed were part of the 90K service. I expected the cost to be less than $300. At least to discuss any repair cost. I was floored to receive a bill for $931! There were changes for $656 which I could have done later. Next time, I am going somewhere else! They also didn’t fix the seat handle. More
Brakes pads change. Good service but a little bit expensive in comparison with big chains retailers. Waiting area need more amenities like bottles of water and fresh coff Good service but a little bit expensive in comparison with big chains retailers. Waiting area need more amenities like bottles of water and fresh coffee with milk. More
Excellence in Service I received excellent service from the person who answered the call and transferred me to my Service Agent Marquise Johnson. Marques made me feel like I received excellent service from the person who answered the call and transferred me to my Service Agent Marquise Johnson. Marques made me feel like I was treated as part of the Toyota Family; he had my best interest at heart. He took the time to explain to me, what parts were needed for my vehicle and why they were necessary dispite the cost! He showed genuine concern as to why I should be driving a vehicle that only has genuine Toyota parts ( my old brakes were off brand and caused my vehicle to vibrate whenever I pressed the brakes). Wonderful and excellent service. Marquise went above and beyond in his service to me. I will definitely be back to purchase the tires which he quoted me. Thank you Marquise! You represented your company well! Keep up the great work! More
New car Purchase a new Toyota 2019 my experience and the dealership was great, I will refer others to you guys and the salesman did a great job with explain Purchase a new Toyota 2019 my experience and the dealership was great, I will refer others to you guys and the salesman did a great job with explaining everything . More
Recalls and Repair Wonderful experience. Randy in service was so helpful and cordial. Service was fast and completed as promised. Definitely would recommend this dealers Wonderful experience. Randy in service was so helpful and cordial. Service was fast and completed as promised. Definitely would recommend this dealership to anyone. Thank you Randy! More
Knowledgable, quick and friendly Went in because of a special offer on the Toyota website. Half way expected it to be a way to get me in the door. I was wrong. Walked out the next Went in because of a special offer on the Toyota website. Half way expected it to be a way to get me in the door. I was wrong. Walked out the next day with the special as offered. The people were friendly and knowledgeable. They got the deal done. More