
Stone Mountain Toyota
Lilburn, GA
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Friendly Team Blake was thoughtful and friendly. He estimated the wait time 100% correctly! I will look for him the next time I come in for service. Blake was thoughtful and friendly. He estimated the wait time 100% correctly! I will look for him the next time I come in for service. More
Helpful, fast I am impressed with the help I got from Workinesh today. She was very helpful. Accommodated me on short notice and explained clearly and in detail wha I am impressed with the help I got from Workinesh today. She was very helpful. Accommodated me on short notice and explained clearly and in detail what needs to be done. More
My Toyota review. The service person Blake, was very informative. He went over what was wrong with my vehicle in detail, the pricing and his recommendations. He also in The service person Blake, was very informative. He went over what was wrong with my vehicle in detail, the pricing and his recommendations. He also informed me of what would be needed for my next visit. He was very kind and answered any questions I may have had. More
Bad Business My elderly parents bought a new car from them and within 24 hours they realized that the low seats were too painful to endure. The dealership basical My elderly parents bought a new car from them and within 24 hours they realized that the low seats were too painful to endure. The dealership basically said tough luck, that maybe they could work out a trade but it probably won't be an even one. I know that the law is that you own the car after you drive off with it, but I also know that they could have been more understanding and allow my 80+ year old dad out of this bad situation so soon after they took his money. But no, they'd rather play hardball and get even more money out of him in order for him to have a car that won't kill his joints. Avoid if you can. More
excellent service The special attention helped me with a problem that I had and the payment quite accessible for a vehicle that I loved. %100% recommended. Thank The special attention helped me with a problem that I had and the payment quite accessible for a vehicle that I loved. %100% recommended. Thank More
Great experience! My experience was great. Everyone at this dealership was beyond helpful. I will gladly recommend my family & friends to Stone Mountain Toyota! Shayna My experience was great. Everyone at this dealership was beyond helpful. I will gladly recommend my family & friends to Stone Mountain Toyota! Shayna was an awesome saleswoman! More
New Toyota Amazing sales associate. The team was incredible. I came in for the mail promotion and left with a brand new car. Everyone was so helpful Amazing sales associate. The team was incredible. I came in for the mail promotion and left with a brand new car. Everyone was so helpful More
Hectic but great The service rep Blake was AWESOME.... he answered all my questions and even gave me options...my wait time wasn’t long and everyone I encountered was The service rep Blake was AWESOME.... he answered all my questions and even gave me options...my wait time wasn’t long and everyone I encountered was nice as helpful.....one suggestion, as much money as Toyota makes they could offer the waiting service guest complimentary snacks More
Improvements is necessary The wait was not bad, but the waiting area could use some improvement I’ve been to other dealerships with family members there’s free snacks ,water ec The wait was not bad, but the waiting area could use some improvement I’ve been to other dealerships with family members there’s free snacks ,water ect... my car was finish the guy came over I had my headphones in so I did not hear him say that and I waited an additional 45 minutes til I had to go ask what was taking so long to find out my car was done 45 minutes ago they should take you to the window to sign you out some kinda courtesy More
In for Diagnosis and Repair Everyone that dealt with me was cordial and professional. The intake process was smooth. I appreciate the manager's honesty in directing me to a Merce Everyone that dealt with me was cordial and professional. The intake process was smooth. I appreciate the manager's honesty in directing me to a Mercedes Benz repair service. More