Stone Mountain Toyota

6 months service Service was great! Harry McCalla was awesome. He explained everything that was going to be done. He was very professional and personable. Cheerful. I Service was great! Harry McCalla was awesome. He explained everything that was going to be done. He was very professional and personable. Cheerful. I didn’t have to wait long. Thank you for all you do! More

Pretty good experience Car salesman’s need to remember that this is a huge purchase and a 15 minute test drive and a conversation is sometimes not enough to purchase somet Car salesman’s need to remember that this is a huge purchase and a 15 minute test drive and a conversation is sometimes not enough to purchase something that’s 40 or $50,000. It is a major purchase and it should not me one to be pushed into. Especially when it’s not returnable. I actually never got the facts on what my car’s interior has to offer. More

Service Review Overall great service!:Offered me shuttle service to the gym while car being serviced and car was ready within a reasonable time. I will definitely us Overall great service!:Offered me shuttle service to the gym while car being serviced and car was ready within a reasonable time. I will definitely use this facility again in the future to service my vehicle. More

Great service. Pushy sales The service staff is awesome. Very nice. Good explanations of what will happen and why. The waiting area is okay (strong new tire smell). The down The service staff is awesome. Very nice. Good explanations of what will happen and why. The waiting area is okay (strong new tire smell). The downside is their sales staff. I’ve never been harassed so much to sell my car and get a new one. Block their number on your phone. More

10 out of 10! Stone Mtn Toyota had the best prices in the area. Then Shayna Cloud was a rockstar in getting the car I wanted. From the test drive to the drive off o Stone Mtn Toyota had the best prices in the area. Then Shayna Cloud was a rockstar in getting the car I wanted. From the test drive to the drive off of the lot everything was neat, easy, and honestly worry free. I have never bought a car from a dealership and was worried about the process the whole drive there. But after we got moving and looking at the cars, the worry was gone and turned into excitement! If I am ever looking for a car again, Stone Mountain Toyota will be my first stop! More

Thanks Norman Chambers Mr. Norman was the best. He was very patient and courteous. As a walked up the the front of the dealership he welcomed me and made me feel at ease. I Mr. Norman was the best. He was very patient and courteous. As a walked up the the front of the dealership he welcomed me and made me feel at ease. I did my trade in and he assured me that I would get the car I desired without going over my budget. When I purchased my car he took the time to sit with me and went over all my features. He was AWESOME!!! Thanks again Mr. Norman. More

Overpriced, uncertain, borderline deceptive _Went in to fix the ignition cylinder. The car was inspected (perhaps haphazardly) and i was told to go home because they needed to order parts then c _Went in to fix the ignition cylinder. The car was inspected (perhaps haphazardly) and i was told to go home because they needed to order parts then come back 3 days later so they could fix it. Came back as told only to be informed they messed up and the order didn't go through. They said it would be ready the next day. Nope, i was told AGAIN, not until the next day. And then once more, I was told AGAIN not until tomorrow. _In total they wasted me three days, without any regards for my personal business that could have been impacted because of their incompetency and the fact that I might have had to spend lots of money for ride-sharing service because I didn't have a vehicle (thanks to them). At the end, they had the guts to charge me, a poor student, NINE HUNDRED DOLLARS for fixing a xxxxxxx lock. Keep in mind the price was only ballooned up because they bought the parts at full MSRP price even though the OFFICIAL toyota superstore lists the price as $200 cheaper. _Absolutely HORRIBLE. Bought car here, done lots of services here. But never again. I will bring my business to other dealers next time and will told everyone I know to steer clear of this place. More

Very focused on service and caring for me and my vehicle. From making my appointment on line to leaving the lot when the work was complete, Fran and the team at Stone Mountain Toyota provided the service, car From making my appointment on line to leaving the lot when the work was complete, Fran and the team at Stone Mountain Toyota provided the service, care and expertise I expect. More

Jarvis is a large part of the reason I come to your dealership. Very responsive and friendly. Doesn’t rush my “old lady “ explainations. Also I appreciat is a large part of the reason I come to your dealership. Very responsive and friendly. Doesn’t rush my “old lady “ explainations. Also I appreciate the discount mailings which make you competitive More

Not coming back After my warranty I had a few good experiences where I wasn’t over charged or taking advantage of. But my last visit I felt like I was taking advantag After my warranty I had a few good experiences where I wasn’t over charged or taking advantage of. But my last visit I felt like I was taking advantage of since I’m a young female. He was telling me all the problems my car had which made no sense because I got the car here when it was brand new and I’ve been the only owner. I took it here to get serviced so how did all of these problems came up of a sudden? It was over $500 in quotes so I won’t be returning. Everything was unnecessary and I spent more than I usually do here. More