Stone Mountain Toyota

Over all good The people were friendly. I was a little upset that I could not get my extra key or a car full up the night I purchased my car. I had to go back the n The people were friendly. I was a little upset that I could not get my extra key or a car full up the night I purchased my car. I had to go back the next day. I went in the next day and they could not find the key but filled up my car. The parts department wasn’t open so they said I would have to come back yet again for them To make a key and get it programmed. This would not Be an issue if I wasn’t an hour and 20 min away and putting all those miles on my new car! He said that they would fill up my car again for having to come in again but it’s the fact that... when can I get in to have this done. I work all week and honestly that is a lot of miles to put on my new care. Just upsets me a little. It’s Labor Day and they said they would get with me next week to let me know the process so I’ll see if I get a call. I honest think they should make a key from vin number and bring key out to me and get it programmed.,I have already went in once to get it and they can’t find it. Again this would not be an issuer if I was closer to dealership. More

Go see Vince Resko at Atlanta Toyota I love my new Toyota Corolla Vince Resko sold me from Stone Mountain Toyota! Vince and the others were very accommodating and went the extra mile to m I love my new Toyota Corolla Vince Resko sold me from Stone Mountain Toyota! Vince and the others were very accommodating and went the extra mile to make sure everything was just right and that I was confident in my purchase. I highly recommend them!! More

I bought a Toyota Yaris The Salesman was good. Polite. The showroom is spotless. He really tried to get us in the right car. They had a good select of cars as well! The Salesman was good. Polite. The showroom is spotless. He really tried to get us in the right car. They had a good select of cars as well! More

Excellant service The only thing dissapointing was they usually wash and vacume my car :( i will continue to come here and recomend stone mountain toyota. I also loved The only thing dissapointing was they usually wash and vacume my car :( i will continue to come here and recomend stone mountain toyota. I also loved the new red car in the showroom More

Great Jarvis was top notch. Helpful and knowledgeable .easy getting an appointment during a busy time. I will go back for other services and sale items Jarvis was top notch. Helpful and knowledgeable .easy getting an appointment during a busy time. I will go back for other services and sale items More

Fantastic service and care Kristen took such great care of me. She helped me understand what I needed, how long it would be and when it would be ready. She showed such respect f Kristen took such great care of me. She helped me understand what I needed, how long it would be and when it would be ready. She showed such respect for me and she is an asset for Sone Mountain Toyota. Fabulous. My 2001 Avalon never ran better. Thank you. More

Blake Burns in service had us in and out! My past two visits I have dealt with Harry. He is very nice but not the fastest. Today I dealt with Blake had me in and out earlier than promised. My past two visits I have dealt with Harry. He is very nice but not the fastest. Today I dealt with Blake had me in and out earlier than promised. He was efficient told me what to expect. Most of the other service riders are on their phones, eating, slow and act like they don't want to work. No sense of urgency. The ladies that greet you are nice and professional. The cashier with the big hair was beautiful and took ownership finding out the ETA for my car. More

Great customer service Sydarrian Edwards or Sy give me the best advice on which car to get. He even gave me the chance to make up my mind and tell him what type of car I wan Sydarrian Edwards or Sy give me the best advice on which car to get. He even gave me the chance to make up my mind and tell him what type of car I wanted and the color of the car. More

25,000 Check up In and out . Services was great. Staff was A plus. Everyone was great. Nice waiting area. Coffee for the customers waiting on services. Thank you so m In and out . Services was great. Staff was A plus. Everyone was great. Nice waiting area. Coffee for the customers waiting on services. Thank you so much More

Customer service provided by Kristen was not good. Good customer service is very important as that is what is why customers choose to return. The customer service I received from Kirsten was far from Good customer service is very important as that is what is why customers choose to return. The customer service I received from Kirsten was far from good. She is very unprofessional and needs to be trained that you do not speak to customers as though they are your friends. She is also very aggressive. I wanted to cancel the part of my service to address the recall on my airbag. I had to tell her twice before she would cancel it. She also tried to bill me for a service that we did not discuss. Kristen needs to be trained on customer service and to value her customers more than she does her commission. More