Stone Mountain Toyota

Went to check my 2014 Toyota Camry since I had an engine light came on. They said it’s a transmission failure and have to pay 6,400$😫 to get it fixed. Was disappointed and helpless they didn’t even seem sc light came on. They said it’s a transmission failure and have to pay 6,400$😫 to get it fixed. Was disappointed and helpless they didn’t even seem scared to say that amount just like that 😂. I declined the amount to get it fixed, but still paid 226$ for them to just see and tell me what the car’s issue was even if I knew what it was lol. Anyway, the most obvious reason I went there is cause some dealers told me the car had a transmission recall and I could get free of charge services but I’ve told by Toyota dealer it didn’t have that issue and ended up getting the above amount to just for fixing the issue. More

Marcus is great! He always takes care of me and my car. Excellent service always! He always takes care of me and my car. Excellent service always! More

Bad experience longer waited time no explanation attached all bad experience they don't know attached all bad experience they don't know More

Pricey but then that's life. Very pleasant and detailed staff took care of my vehicle and quickly I was back on the road. Very pleasant and detailed staff took care of my vehicle and quickly I was back on the road. More

Kevin Taylor Service Dept. & the service dept. did a great job. Would highly recommend!!! Great experience with this dealership. & the service dept. did a great job. Would highly recommend!!! Great experience with this dealership. More

Jrae Duncan has great customer service and very friendly. My car was ready when promised. My car was ready when promised. More

I'm very displeased with my service today (8/11/23). Came in for routine maintenance, tire rotation. I was informed I needed new tires after hearing the prices I opted to purchase elsewhere. I asked for Came in for routine maintenance, tire rotation. I was informed I needed new tires after hearing the prices I opted to purchase elsewhere. I asked for my windshield wipers to be replaced. I was there over an hour and when I returned to my car the maintenance signal was still present and my tire needed air (so the tire rotationwas not done, tires were in the same position). So because I declined to purchase tires from Stone Mountain Toyota, the decision was made by Marquise Johnson (MJ) not to perform the services I came in for and which are covered by warranty. It's unacceptable and lacks integrity. More

I was very disappointing of how long I had to wait wait to get a tire rotation and when I did get my car back, the guy that worked on it was very rude because I had to go to the manager and I asked him to to get a tire rotation and when I did get my car back, the guy that worked on it was very rude because I had to go to the manager and I asked him to just bring me back my car and I will come by when I'm off it took him a hour and 30 minutes to do a rotation of my tires.. More

Friendly customer service representatives that got me what I needed and handled my problem for me with ease what I needed and handled my problem for me with ease More