Stone Mountain Toyota

Won’t buy from this dealership again. They didn’t honor their internet price. Had to spent extra time talking to them to get the internet price they listed. They didn’t honor their internet price. Had to spent extra time talking to them to get the internet price they listed. More

I have always had amazing customer service experience at Stone Mountain Toyota especially with Mr Jason number Desk #7 I appreciated him for assisting me to keep my Truck in great shape Stone Mountain Toyota especially with Mr Jason number Desk #7 I appreciated him for assisting me to keep my Truck in great shape More

Went to check my 2014 Toyota Camry since I had an engine light came on. They said it’s a transmission failure and have to pay 6,400$😫 to get it fixed. Was disappointed and helpless they didn’t even seem sc light came on. They said it’s a transmission failure and have to pay 6,400$😫 to get it fixed. Was disappointed and helpless they didn’t even seem scared to say that amount just like that 😂. I declined the amount to get it fixed, but still paid 226$ for them to just see and tell me what the car’s issue was even if I knew what it was lol. Anyway, the most obvious reason I went there is cause some dealers told me the car had a transmission recall and I could get free of charge services but I’ve told by Toyota dealer it didn’t have that issue and ended up getting the above amount to just for fixing the issue. More

Marcus is great! He always takes care of me and my car. Excellent service always! He always takes care of me and my car. Excellent service always! More

Bad experience longer waited time no explanation attached all bad experience they don't know attached all bad experience they don't know More

Pricey but then that's life. Very pleasant and detailed staff took care of my vehicle and quickly I was back on the road. Very pleasant and detailed staff took care of my vehicle and quickly I was back on the road. More

Kevin Taylor Service Dept. & the service dept. did a great job. Would highly recommend!!! Great experience with this dealership. & the service dept. did a great job. Would highly recommend!!! Great experience with this dealership. More

Jrae Duncan has great customer service and very friendly. My car was ready when promised. My car was ready when promised. More

I'm very displeased with my service today (8/11/23). Came in for routine maintenance, tire rotation. I was informed I needed new tires after hearing the prices I opted to purchase elsewhere. I asked for Came in for routine maintenance, tire rotation. I was informed I needed new tires after hearing the prices I opted to purchase elsewhere. I asked for my windshield wipers to be replaced. I was there over an hour and when I returned to my car the maintenance signal was still present and my tire needed air (so the tire rotationwas not done, tires were in the same position). So because I declined to purchase tires from Stone Mountain Toyota, the decision was made by Marquise Johnson (MJ) not to perform the services I came in for and which are covered by warranty. It's unacceptable and lacks integrity. More