Stone Mountain Toyota

Great service. I’m new to the area and needed somewhere to have my car serviced. Stone Mountain Toyota happened to be the closest dealership to my home. I received e I’m new to the area and needed somewhere to have my car serviced. Stone Mountain Toyota happened to be the closest dealership to my home. I received excellent service and found Marquis Johnson to be very professional and courteous. They performed a detailed inspection of my car and gave me prices on everything before they started. I will definitely be back. More

Tyrell awesome It was quick and easy I’ve never went to buy a car and was out so quick. Tyrell focused on me and helped me out he asked did I have any questions It It was quick and easy I’ve never went to buy a car and was out so quick. Tyrell focused on me and helped me out he asked did I have any questions It was overall a great experience. More

A good experience in customer service! Service manager Harry was patient in explaining deals and service, and had an excellent understanding of customer service and satisfaction! He was def Service manager Harry was patient in explaining deals and service, and had an excellent understanding of customer service and satisfaction! He was definitely customer-centered! More

Not organized Spent 10+ hours at this dealership to run numbers on a car then to be told I can’t get it left came back for a car I was told I could get approved for Spent 10+ hours at this dealership to run numbers on a car then to be told I can’t get it left came back for a car I was told I could get approved for but they didn’t have any on the lot has to settle, manager took forever to run payment never received paperwork for the car. Constantly receiving phone calls now because of this dealership isn’t organized!! Richard needs help! More

Incredible customer service from Kristen This was one of the best customer service experiences I’ve ever had. Kristen went above and beyond to help me find an affordable solution to my proble This was one of the best customer service experiences I’ve ever had. Kristen went above and beyond to help me find an affordable solution to my problem. Additionally, she made sure to keep me updated throughout the process. I was able to make a last minute appointment and pick the car up early. I will definitely be returning in the future and would recommend to anyone looking for a repair. More

Excellent service as usual. Jarvis was friendly and attentive. He clearly and succinctly explained all work to be done, answered all my questions thoroughly, and even notified me Jarvis was friendly and attentive. He clearly and succinctly explained all work to be done, answered all my questions thoroughly, and even notified me in advance of likely future service needs. The service was quickly and they even threw in an interior vacuum! More

Outstanding Service. The service department is simply outstanding. The staff is courteous and attentive. Whither I come in for routine maintenance or an issue with any one The service department is simply outstanding. The staff is courteous and attentive. Whither I come in for routine maintenance or an issue with any one of my vehicles. I have found them to be knowledgeable and willing to explain in detail anything that they suggest as a solution to my issue. Harry McCalla was the ASM during my last visit. Again an excellent experience. Thank you. Rick Cash. More

Great Service Stephen started my ticket before I even got to his desk. I told him I was in a rush and he made everything happen. He's the best Stephen started my ticket before I even got to his desk. I told him I was in a rush and he made everything happen. He's the best More

Great Service Great!! Steven Hicks was outstanding . The wait time was less than I anticipated. I was informed what was needed in a timely manner, and was told wh Great!! Steven Hicks was outstanding . The wait time was less than I anticipated. I was informed what was needed in a timely manner, and was told what it would cost. More

Maybe The service reliability has gone down at this dealership the wait was too long based on having a 7:15am appt - pls do not try and up sell me services The service reliability has gone down at this dealership the wait was too long based on having a 7:15am appt - pls do not try and up sell me services I may not need just because Toyota recommends after so many miles - the a/c has been recharged and is working much better the service mgr was a good guy doing his best but the service dept was short staffed- no reflection on him he was trying hard More