Stone Mountain Toyota

Incredible customer service from Kristen This was one of the best customer service experiences I’ve ever had. Kristen went above and beyond to help me find an affordable solution to my proble This was one of the best customer service experiences I’ve ever had. Kristen went above and beyond to help me find an affordable solution to my problem. Additionally, she made sure to keep me updated throughout the process. I was able to make a last minute appointment and pick the car up early. I will definitely be returning in the future and would recommend to anyone looking for a repair. More

Excellent service as usual. Jarvis was friendly and attentive. He clearly and succinctly explained all work to be done, answered all my questions thoroughly, and even notified me Jarvis was friendly and attentive. He clearly and succinctly explained all work to be done, answered all my questions thoroughly, and even notified me in advance of likely future service needs. The service was quickly and they even threw in an interior vacuum! More

Tyrell awesome It was quick and easy I’ve never went to buy a car and was out so quick. Tyrell focused on me and helped me out he asked did I have any questions It It was quick and easy I’ve never went to buy a car and was out so quick. Tyrell focused on me and helped me out he asked did I have any questions It was overall a great experience. More

Outstanding Service. The service department is simply outstanding. The staff is courteous and attentive. Whither I come in for routine maintenance or an issue with any one The service department is simply outstanding. The staff is courteous and attentive. Whither I come in for routine maintenance or an issue with any one of my vehicles. I have found them to be knowledgeable and willing to explain in detail anything that they suggest as a solution to my issue. Harry McCalla was the ASM during my last visit. Again an excellent experience. Thank you. Rick Cash. More

Great Service Stephen started my ticket before I even got to his desk. I told him I was in a rush and he made everything happen. He's the best Stephen started my ticket before I even got to his desk. I told him I was in a rush and he made everything happen. He's the best More

Maybe The service reliability has gone down at this dealership the wait was too long based on having a 7:15am appt - pls do not try and up sell me services The service reliability has gone down at this dealership the wait was too long based on having a 7:15am appt - pls do not try and up sell me services I may not need just because Toyota recommends after so many miles - the a/c has been recharged and is working much better the service mgr was a good guy doing his best but the service dept was short staffed- no reflection on him he was trying hard More

Quick oil change Thanks for working me in for a quick oil change and tire rotation. I came in to drop off my car for service the next morning. There was a technician a Thanks for working me in for a quick oil change and tire rotation. I came in to drop off my car for service the next morning. There was a technician available to take care of the service at that time. So I waited and got everything taken care of. This saved me time and a second trip. More

Great Service Great!! Steven Hicks was outstanding . The wait time was less than I anticipated. I was informed what was needed in a timely manner, and was told wh Great!! Steven Hicks was outstanding . The wait time was less than I anticipated. I was informed what was needed in a timely manner, and was told what it would cost. More

Excellent service I am so happy with the service I had today.morknesh washes and vacuumed my car that a amazing service that I had ever had before. Thank you Worknesh. I am so happy with the service I had today.morknesh washes and vacuumed my car that a amazing service that I had ever had before. Thank you Worknesh. More

Great Experience Very knowledgeable and friendly staff. Taniqua was awesome and kept me informed during the entire service! She greeted me as soon as I got there withi Very knowledgeable and friendly staff. Taniqua was awesome and kept me informed during the entire service! She greeted me as soon as I got there within seconds of me getting out the truck. She was courteous and helpful with getting my vehicle in and out. She offered/recommended extra services that I greatly needed and accepted. Thanks for people like her with great customer service and a willingness to assist. I am a converted man from gmc to Toyota and I love the ambiance and professionalism at this Nalley Toyota. Great job guys/gals! More