
Stone Mountain Toyota
Lilburn, GA
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Marquise - Service Advisor Service advisor Marquise Johnson was very professional and customer focused. He provided exceptional customer service. Marquise took time to review re Service advisor Marquise Johnson was very professional and customer focused. He provided exceptional customer service. Marquise took time to review recommended services and ensured I understood the billing. More
A Pleasant Experience Blake was friendly, courteous and very helpful. He explained the details of the service and provided me with shuttle service to and from my home when Blake was friendly, courteous and very helpful. He explained the details of the service and provided me with shuttle service to and from my home when the work was being done. Both the driver who dropped me off and the one that picked me upmwere very courteous and respectful young men. More
Great service Blake was a great customer services person, he gave me good recommendations related my car, in addition he ensured that my car was fixed correctly eve Blake was a great customer services person, he gave me good recommendations related my car, in addition he ensured that my car was fixed correctly even though it has a recall More
Bad customer service and cheating They didn't fix my problem . i went for change tire and what they did is they put the new tire on the back of my car and tried to send me with the s They didn't fix my problem . i went for change tire and what they did is they put the new tire on the back of my car and tried to send me with the spare tire which i put when i got blowout . Also there was TPMS signal on my dashboard and when i asked the the assistant service manger he told me it will go off by itself. When i insisted him to check it up he told me it is expensive ,so take it to NTB and they will fix it. when i told him to check it again he took the car back to check it. I sat for 1 hr and he told me the same thing and i realized that he didn't check any thing. The problem was their technician damaged the TPMS sensor. lastly i took my car to Discount tire they fixed it with cheap price and great customer service. I will never recommend this place,specially DO NOT GO IN THE AFTERNOON . More
Service/Maintenance Kirsten and Fran were really wonderful to work with. Kept in close communication. No surprises or than the work being completed earlier than expected. Kirsten and Fran were really wonderful to work with. Kept in close communication. No surprises or than the work being completed earlier than expected. Can’t beat that! More
They are cheater and liars please don't go this place, especially if you don't know the price. They charged me for the service they didn't do. They messed up my tire TPMS and re please don't go this place, especially if you don't know the price. They charged me for the service they didn't do. They messed up my tire TPMS and refuse to repairs it. More
Excellent Service They had my car in and out within 1 hour and even washed it! Everybody there was wonderful. I could not have asked for any better. They had my car in and out within 1 hour and even washed it! Everybody there was wonderful. I could not have asked for any better. More
Routine Service with Washer Fluid Proble Randy Penland rocks! I drive 70 miles round trip to have my Prius serviced here. Service completed efficiently and washer fluid part replaced. Highly Randy Penland rocks! I drive 70 miles round trip to have my Prius serviced here. Service completed efficiently and washer fluid part replaced. Highly recommend. More
Toyota is great My agent was great got me in a brand new car and I love it thanks you all so much. I had a wonderful experience whit you guys and made me feel awesome My agent was great got me in a brand new car and I love it thanks you all so much. I had a wonderful experience whit you guys and made me feel awesome. More
Great service and the folk are courteous & kind. My rep, Kato provided great customer Service and kept up with the process. Overall the service was well great. Tha and the folk are courteous & kind. My rep, Kato provided great customer Service and kept up with the process. Overall the service was well great. Thanks More