Stone Mountain Toyota

Can I get some real understanding Today I dropped off my car and I thought I clearly expressed what I want. After talking to service advisor AND service advisor REPEATING what I asked, Today I dropped off my car and I thought I clearly expressed what I want. After talking to service advisor AND service advisor REPEATING what I asked, I don’t understand what was done to my car OR what I paid for besides an oil change. I waited two hours and 40 minutes for an oil change and for a tech to say they need more time to diagnose. After going back and forth with the service advisor about what was going on with my car, she really didn’t explain to me what was needed in a way I could understand. This is fustrating! This is the type of place that you only get oil changes at. I can’t see coming back here for service. More

Unacceptable! When getting my vehicle back from a simple service, I opened the door to find my truck had been tossed. The glove box was hanging open with interior c When getting my vehicle back from a simple service, I opened the door to find my truck had been tossed. The glove box was hanging open with interior contents spread over the passenger seat and center console. Luckily nothing was missing. More

Friendly quick service . Minimum wait time first appointment of the morning. Comprehensive vehicle inspection. Comfortable waiting area. Attentive service rep. Own 3 Toyotas . Minimum wait time first appointment of the morning. Comprehensive vehicle inspection. Comfortable waiting area. Attentive service rep. Own 3 Toyotas and bring them all here. More

Excellent service Randy was great to work with. He explained everything to me. You need more employees like him. Your dealership goes above and beyond in service Randy was great to work with. He explained everything to me. You need more employees like him. Your dealership goes above and beyond in service More

They didn't even remove my maintenance light or low air pressure warning. I have been coming to Toyota for about 8 years and I have never had that type of neglige even remove my maintenance light or low air pressure warning. I have been coming to Toyota for about 8 years and I have never had that type of negligence happen. More

Great Customer Service/well taken care of!!! Customer service was impressive. when checking on the status...I was given an update right away. Our Service Representative approach us as soon as we Customer service was impressive. when checking on the status...I was given an update right away. Our Service Representative approach us as soon as we arrive for our 5:30 appointment and took really great care of us. More

Service Feels comfortable doing service here. Thanks for everything 5 star dealership Definitely reccommend every Toyota owner To come here and get ever Feels comfortable doing service here. Thanks for everything 5 star dealership Definitely reccommend every Toyota owner To come here and get every service done. Great environment More

Great I love the friendly service! It was timely and professional and greatly appreciated. I come here for all my services on both vehicles I have. I love the friendly service! It was timely and professional and greatly appreciated. I come here for all my services on both vehicles I have. More

Wonderful Experience!!!! Came in because my maintenance light was on. Marquise was very helpful and took the necessary actions to get that taken care of!!! He also schooled me Came in because my maintenance light was on. Marquise was very helpful and took the necessary actions to get that taken care of!!! He also schooled me on some things about my car that I didn’t know. More

Amazing experience Hello, I just wanted to leave a really good review for Toyota in Stone Mountain. They are exceptional and very friendly and take very good care of the Hello, I just wanted to leave a really good review for Toyota in Stone Mountain. They are exceptional and very friendly and take very good care of their customers. I would always come back More