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Stone Mountain Toyota

Lilburn, GA

3.8
954 Reviews

4400 Stone Mountain Hwy

Lilburn, GA

30047

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Showing 954 reviews

March 17, 2023

Possibly the worst experience of my life. The sales person and I did great together until his manager sat down and lied five times. More

by atomicdawg06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
The rude manager
March 12, 2023

When I got there I was just pulling up a deal helps me to get my car service, great service and a great deal looking for next time off services More

by Michaelapparicio0@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name but it's number 13
March 09, 2023

I scheduled an appointment for an oil change and tire rotation. It took over two hours to complete. They need to stop scheduling appointments every 25 minutes if they cannot do a simple oil change and ro More

by cdubs0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Doe
February 12, 2023

Bate and switch, don't walk, but RUN from this dealership!!! Drove an hour and a half to see a car listed on line, talked to the sales person on the way who assured me the car was there. Got there More

by Houston
Purchase Time
Recommend Dealer
No
Employees Worked With
Mia
February 10, 2023

Doing good service and recommend what needs to be done also thanks for your service More

by Abdi _mukhtar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
That are nice
Feb 10, 2023 -

Abdi _mukhtar responded

Yes

January 18, 2023

I was in and out and they cleaned my car M J was great the best. More

by veltay633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M J
January 18, 2023

Kevin Taylor is definitely a person focused on customer satisfaction. He is a very good person. More

by Chino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Taylor
January 18, 2023

In and out within an hour at the most. The Mr. Alternate Brown was the best, very friendly, and knowledgeable. More

by pforbes53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Anterance Brown
January 17, 2023

The customer service was great. They asked me what I needed and they took care of me, I was in and out. More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember
January 05, 2023

Considering the day I had with another "dealership", the customer service here was terrific!! I needed to get a vehicle as soon as possible and they came through for me! Miss Beverly was very knowledgeable More

by dmanz_74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly Morgan
Jan 05, 2023 -

dmanz_74 responded

I also need to thank Mayor, in the financial department. He explained everything I needed to do, made the offers that they give and just all around did a fantastic job getting me into my vehicle that night.

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