Stone Mountain Toyota

Quick and easy scheduled service Service was quick and easy- lots of friendly people working here. Everyone helpful and In and out quickly. Lots of people working with customers and a Service was quick and easy- lots of friendly people working here. Everyone helpful and In and out quickly. Lots of people working with customers and available to help. More

Mr Williams is a very nice Service Advisor The Service Advisor is very informative about the work that will be and is done on your vehicle and knows how to make a customer feels comfortable abo The Service Advisor is very informative about the work that will be and is done on your vehicle and knows how to make a customer feels comfortable about the work done.. More

Not a pleasant experience this time This dealership has really gone down. The service was poor and the wait was over 2.5 hrs to plug a tire and I had an appointment. When they were done This dealership has really gone down. The service was poor and the wait was over 2.5 hrs to plug a tire and I had an appointment. When they were done with my car I had to go in the back and find my car. In the 23 years that I’ve been a customer, the car has always been brought up front. I will be giving Nally Toyota a try. I hear their service is very good. More

Maintenance check My customer service person, Ms. Wotcha was very helpful and polite. She offered a car wash and vacuum. She reviewed my maintenance history with me. Sh My customer service person, Ms. Wotcha was very helpful and polite. She offered a car wash and vacuum. She reviewed my maintenance history with me. She even reviewed my next appointment which will probably end up being a expensive one since so many things need to be checked. But, most importantly I got out in a reasonable amount of time. Overall a great experience THANK YOU More

Service My appointment was kept and car serviced in timely manner. Marquise was polite and explained the work that was suggested for my vehicle. I did not hav My appointment was kept and car serviced in timely manner. Marquise was polite and explained the work that was suggested for my vehicle. I did not have a long wait. Everything was done as explained to me. More

good car buying experience Stopped buy just to look had not planned to buy that trip but was seriously looking. First time to this dealer. I was impressed with the friendliness Stopped buy just to look had not planned to buy that trip but was seriously looking. First time to this dealer. I was impressed with the friendliness low pressure sales. They went out of their way to help match what I was looking for with their inventory. In the end they made me a deal I just could not refuse. Did the paperwork that day and I came back the next day to complete the financials Glad I didn't have to go anywhere else and buying was done More

Great customer service My agent delivered great customer service. It appeared that the department was behind but yet he got me in and out and I was able to get to work on to My agent delivered great customer service. It appeared that the department was behind but yet he got me in and out and I was able to get to work on tome! More

Great service! Jarvis Williams is an asset to the service advisor staff. He keeps me informed about the status of my car, any gotchas and he returns call in a timel Jarvis Williams is an asset to the service advisor staff. He keeps me informed about the status of my car, any gotchas and he returns call in a timely manner. More

World Class Customer Service I have NEVER seen a business so organized, teamwork, and my oil change was 30 mins top and I was out. Sirranta Cato was wonderful and he made it so ea I have NEVER seen a business so organized, teamwork, and my oil change was 30 mins top and I was out. Sirranta Cato was wonderful and he made it so easy! Everyone on the management team were saying good morning, hello. I’m saying to myself, are you kidding me? Goodbye Stonecrest and the drive is well worth coming from Covington. Keep up the GREAT work Stone Mountain Toyota!!!! I’ll be back!!🤑 More

Great customer service Great customer Service, great price, good quality of work. On time appointment, very friendly. I get regular email and phone call for next service due Great customer Service, great price, good quality of work. On time appointment, very friendly. I get regular email and phone call for next service due. More