Stone Mountain Toyota

Service Dep Great service department I was in and out in no time. And they informed every step of the way with what was needed to complete my Great service department I was in and out in no time. And they informed every step of the way with what was needed to complete my More

Felt rushed and unappreciated This was my WORST visit ever to Stone Mountain Toyota. I felt the manger was playing games and the sales person was rushing me and was just trying to This was my WORST visit ever to Stone Mountain Toyota. I felt the manger was playing games and the sales person was rushing me and was just trying to make a sale. The GM contacted me and was nice and talked me to coming back. The GM told me when I returned the car would be ready (that was a lie). I felt like I was being rushed by the sales person because he had another customer. Once he knew I was sold on the car he wasn’t worried about me any more. When I was about to pull off the back lights were on and I asked the sales person to assist me after he couldn’t figure it out (he didn’t have time) he told me when I come on Saturday (6 days later) we will figure it out. So I drove 45 mins home with back lights on and had to figure it out on my own. Very disappointing. This is the last time I will go to that dealership. More

toyota service Communication and service was excellent Very professional service associate and answered all questions and concerns I will return for my next schedu Communication and service was excellent Very professional service associate and answered all questions and concerns I will return for my next scheduled maintenance coupons for service hard to locate on line Send coupons by mail More

Simply Amazing What a nice, professional person. She made me comfortable and wasn’t pushy at all. Overall she got the job done on a timely fashion. What a nice, professional person. She made me comfortable and wasn’t pushy at all. Overall she got the job done on a timely fashion. More

Absolutely satisfied My service associate was very professional. All that needed to be done was carefully explained to me. I will def be back to have the recomended servi My service associate was very professional. All that needed to be done was carefully explained to me. I will def be back to have the recomended services completed. More

High price the customer service ly he said i will asked dis Everything is high price no discount it's first time to buy toyota ! America car get good discount he said i will discount my manager the manager lef Everything is high price no discount it's first time to buy toyota ! America car get good discount he said i will discount my manager the manager left he said you have discount More

Fit me in for new tires after flat...no plug. Fit me in when I hold no control over circumstances.bbdontbtell me how many words to use!!! This is not a good way to get 5 stars... seriously Fit me in when I hold no control over circumstances.bbdontbtell me how many words to use!!! This is not a good way to get 5 stars... seriously More

Customer Service My contact at the dealership was great. Marquise Johnson did a fantastic job in explaining all services and additional services offered by the dealers My contact at the dealership was great. Marquise Johnson did a fantastic job in explaining all services and additional services offered by the dealership. It was extremely busy and he got me in and out in a timely manner. More

Nice people, but ssllloowww Called before I came and was told that they weren’t very busy. Showed up and waited 4 and 1/2 hours to be told a lug nut bolt was broken. Waited 40+ m Called before I came and was told that they weren’t very busy. Showed up and waited 4 and 1/2 hours to be told a lug nut bolt was broken. Waited 40+ minutes for that to be changed. They were very nice but wasted my time. More

Excellent customer service Worknesh had excellent customer service. She was very knowledgeable about the repairs my car needed. Will definitely come back to Stone Mountain Toyot Worknesh had excellent customer service. She was very knowledgeable about the repairs my car needed. Will definitely come back to Stone Mountain Toyota because of her. More