Stone Mountain Volkswagen

Great service and follow up Ms. Chantelle showed exactly what we were looking for and do her best to help us get in the car we wanted. She even called a few times after we got th Ms. Chantelle showed exactly what we were looking for and do her best to help us get in the car we wanted. She even called a few times after we got the car to check to see if everything was going ok. Thank you Chantelle! More

Good service for new GTI Prompt service and responded to questions with efficiency. A good experience with friendly and knowledgeable staff. Bartering kept to a minimum Prompt service and responded to questions with efficiency. A good experience with friendly and knowledgeable staff. Bartering kept to a minimum and accessories ordered quickly. More

2018 Passat SEL This is the 3rd vehicle that we have purchased from Stone Mountain VW. Initially met with Daniel Copeland but Carlos helped us complete the deal whil This is the 3rd vehicle that we have purchased from Stone Mountain VW. Initially met with Daniel Copeland but Carlos helped us complete the deal while Daniel was assisting another customer. As I always we got a great deal and fantastic customer service at Stone Mountain VW. Would definitely continue to do business with them in the future. More

Highly Recommend Phillip was great! I really appreciated how up front and direct he was about everything as he worked hard to get me a great deal -- all while being ve Phillip was great! I really appreciated how up front and direct he was about everything as he worked hard to get me a great deal -- all while being very personable and friendly. Muhammed Al-Tamimi was also an absolute pleasure to work with as the Business Manager. I can't recommend Stone Mountain VW enough. Thanks guys! More

Great car, awesome color, and even better deal! I actually started looking at the Passat R Line in the spring of ‘17. I knew I wanted one; I just needed to find the right one, at the right price. I actually started looking at the Passat R Line in the spring of ‘17. I knew I wanted one; I just needed to find the right one, at the right price. After almost a year of “window shopping", I decided to finally get serious about purchasing one. My current car had about 3 to 4 more months before it was going to need some serious work done to it and I didn’t want to spend that kind of money on an 11 year old car. After conducting a search for a Urano Gray Passat R Line with the lighting package and black interior, I found one at Stone Mountain VW. I contacted the dealership and was very fortunate that Sung Hong was my salesperson. I called Sung on a Tuesday and explained that I couldn’t get out to see the car until that Friday. Sung was able to “hide” the car and had it waiting for me when I pulled up. Once I got to the dealership, Sung made the entire transaction as “easy as pie.” I got the car I wanted, the color I wanted, the interior I wanted AND best of all, at the right price! I see why Sung is the #1 VW salesperson in the state of Georgia! He knows his product inside out and knows how to make a customer feel comfortable. Muhammed Al-Tamimi was fantastic as well in the finance department. I would definitely recommend Stone Mountain VW and Sung Hong to anyone looking for a great vehicle and a wonderful deal. It was well worth the 2 hour drive from my home to Stone Mountain! I would buy from them and Sung again! More

Great service offered to a difficult customer The service offered by the staff was phenomenal. I recently moved to the US. Although many dealerships offer a Foreign Professional Program to allow s The service offered by the staff was phenomenal. I recently moved to the US. Although many dealerships offer a Foreign Professional Program to allow some one like me to finance a car with no US credit history they're one of the few dealerships that is actually competent enough to know how to use it. They were able to secure finance at a decent APR and for a period of time that must have been very difficult for them to organize given my situation. Prices are near unbeatable and the process was unbelievably smooth. They take care of everything and make it really easy for you to deal with them via phone and email. When you eventually go there they have everything prepared and make the process as quick as possible. Great job! Highly recommend to anyone in a similar situation. More

Very pleasant car-buying experience We just got our Atlas from Stone Mountain Volkswagen and Deni made our buying experience very pleasant. Deni was very patient and listened & understoo We just got our Atlas from Stone Mountain Volkswagen and Deni made our buying experience very pleasant. Deni was very patient and listened & understood exactly what we were looking for. Deni was very knowledgeable on the technical aspects and also explained our options clearly. He made sure we were comfortable thru the whole process and stayed with us till the end to hand us the keys to our new vehicle and helped us set-up initial features on it. We will recommend Deni to our friends as well. Tamimi was also very helpful in working with us thru the process. More

Highly professional and knowledgeable Deni was very professional and knowledgable. After coming from a negative experience from another dealership, Deni was able to meet all of our request Deni was very professional and knowledgable. After coming from a negative experience from another dealership, Deni was able to meet all of our request during negotiations. If you are looking for a haggle free experience then visit Stone Mountain Volkswagen and ask for Deni. More

Had pleasant experience buying new VW Atlas It has been a month, since I have purchased my VW Atlas and I am still very happy with my purchase. Miguel helped me with my purchase during the It has been a month, since I have purchased my VW Atlas and I am still very happy with my purchase. Miguel helped me with my purchase during the visit. It was pleasure to work with him. He is straightforward and honest guy. I would definitely work with him again toward my next purchase. More

Above and beyond I want to compliment one of your excellent employees, Miguel Lucero. He went to great lengths to help me when my life was thrown into turmoil by an au I want to compliment one of your excellent employees, Miguel Lucero. He went to great lengths to help me when my life was thrown into turmoil by an automobile accident that totaled my 1 year old car. I have always received quality service at Stone Mountain Volkswagen and Mr. Lucero’s extended help is a prime example of this. He listened as I expressed the need and delivered my exact request. What a gem to have on your team. Kurt Mechling continues to impress. He remembered everything from the name of father to the sport my son plays. All contracts are explained in detail so the understanding is clear and the value of each feature understood. He is a great asset and a large reason your company is so successful. Genuine service builds long lasting relationships. 2 cars in 2 years from Stone Mountain Volkswagen and I will return for my future automobile purchase and service needs. Sincere Thanks. More