Stone Mountain Volkswagen

I brought an Atlas Cross Sport. It was NOT from Stonemountain Volkswagon. I may be lucky due to what others are saying. It was clear they didn’t want my business but they refused to just say so. I realized it wasn’t in my head when another Volkswagon lot jumped at the chance to successfully sale me a car. I waited months before I gave them feedback hoping they would prove me wrong.

Bought an Atlas VW top premium model, after 2 days we heard a noise! Drove all the way back. They completely declined what I heard! They didn't take any initiative to look into the problem! Litterally none. They did a 15 min drive. When I explicitly said drive over 60mph for a while. POOR on another level. I was back in 7 days!! As quick as I can! On Christmas Day! Yes! Over my Christmas. Nothing! This is my exact point why I don't trust dealers! Are they going to do something. I doubt it.

I was quite disappointed to be told that I could only do business with them if I used in house financing or paid cash. I have a 30 year relationship with my bank that I plan to continue. I will find a similarly equipped Atlas at a dealership that values my business. Merry Christmas!

Lori Smith is a true professional! Didn’t lead us on, got straight to the point with the numbers and closed our deal quickly without haggling.

Will never return. The are definitely not ppl friendly. But they are money hungry. And some bullies! I would never said a loved one to a dealership like that. Shoot I wouldn’t even send my enemy there. They just do not value there customers. They just want your money. And you can tell

Tricked me all the way and would not let me return the vehicle. They say I came it was raining really bad and I had my son. Long story short they put me in a new car. But it wasn’t till I got home and put my son down that I realized that the car wasn’t what I really wanted so I proceeded to bring it back the very next morning. They told me I could not return the vehicle. Now I’m stuck with a car I do not want. If you think about going to Volkswagen dealership on Stone Mountain hwy 78. Please do not go. I repeat please do not go. They do not deserve your money. They do not work with the customer at all

Carlos made the process smooth and easy! I will definitely refer him and be back in the future! I love my new Volkswagen Jetta! Thanks

We had a great experience with Volkswagen Stone Mountain! We worked with Matt who was a pleasure to work with, very quick to respond we negotiated the price online first and he had everything ready when we arrived. I would absolutely purchase another vehicle here!!

Lori Smith was the consummate professional with in-depth knowledge of the inventory and a can do attitude! She pick the best car for our needs and the transaction was seamless! A for an outstanding job!!!

They are awesome, Tony McCord got us in and made sure we was going to leave with new vehicles!! Love it, love it, love it