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Stone Mountain Volkswagen

Overview Employees Reviews (1680) Inventory (535)

Dealership

Service Center

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Stone Mountain Volkswagen

4.9

1,680 Lifetime Reviews

3500 Stone Mountain Hwy, Snellville, Georgia 30078 Directions

Sales: (770) 979-2000

Service: (770) 979-2000

Parts: (770) 979-2000

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Excellent

98% Recommended

4.9

1,680 Lifetime Reviews

View 8 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Free pick up and delivery for service and sales customers. 5 day/200 mile exchange policy. Competitive Pricing, Superior Service, Largest Inventory. Come see the difference at Stone Mountain Volkswagen! Service Express! No appointment need for routine oil changes and maintenance 2016, 2017, 2018 Dealer Rater Dealer of the Year for Georgia 2016, 2017, 2018 Consumer Satisfaction Award 2016, 2017, 2018 Wolfsburg Crest Club Award 2016 Customer First Club Award 2016 Edmunds 5 Star Dealer Award

Top Reviewed Employees

Stevie Hall

Service Advisor

5.0

View 48 Reviews

Carlos Miranda

Volkswagen Elite Certified Sales Consultant

5.0

View 97 Reviews

Irnes Masic

Volkswagen Elite Certified Sales Consultant

5.0

View 174 Reviews

Sung Hong

Volkswagen Elite Certified Sales Consultant

5.0

View 192 Reviews

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Latest Reviews

July 17, 2019

"Salesman tried to make me feel guilty "

- RWHERVEY

Verified Customer

Salesman told me that wanting to come back and shop around was the equivalent to him giving me a game controller that has broken components. I was very confused as to why that comment was made when I already informed him that I would not be able to purchase a car. He also told me before I left that he “had to let his boss know that I won’t be purchasing a car. It was just a very uncomfortable experience overall

Employees Worked With

Darrien

July 14, 2019

"Quick and easy trade in"

- THEWEBGUY

Verified Customer

The experience was very easy and everyone was extremely pleasant. Rebecca made the experience enjoyable and put me at ease while making decisions about what type of vehicle to get. Im going be bringing a potential new customer to her because I know they will be in great hands. Also, the financial assosiate Jaren was very personable and represented Volkswagen perfectly. He Thoroughly explained everything in understandable terms. Overall it was an amazing experience.

Employees Worked With

Rebecca Raven, Jaren

July 14, 2019

"Amazing service - Miracle Workers "

- RONALD.BURGESS0

Verified Customer

I had a very unique situation that Irnes along with the finance managers made possible for me. Carlos initially greeted me and got me started and Irnes finished everything off in a timely manner. Great work team, great work.

Employees Worked With

Irnes Masic

5.0

Carlos Miranda

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