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Stone Mountain Volkswagen
Snellville, GA
2,157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,157 reviews
May 31, 2016
Sung Hong!! This was my first-ever car purchasing experience, Sung Hong was helpful in all situation. He is knowledgeable ,attentive, and has a good sense of humo This was my first-ever car purchasing experience, Sung Hong was helpful in all situation. He is knowledgeable ,attentive, and has a good sense of humor! I definitely recommend him to anyone looking for a new car. Thanks again!!! More
by tomo
Employees Worked With
Sung Hong
May 31, 2016
Fantastic Unbelievable experience My husband has never bought a car on the initial visit..Mr. Williams pulled off an unbelievable feat sealing the deal all in one visit!!! My husband has never bought a car on the initial visit..Mr. Williams pulled off an unbelievable feat sealing the deal all in one visit!!! More
by Stonemountain 2016
Employees Worked With
Wayne Williams, Wayne Williams
May 30, 2016
Deni is great! Deni was personable and patient as we picked out our first family car in preparing for our little one's arrival. He wasn't pushy at all, but instead e Deni was personable and patient as we picked out our first family car in preparing for our little one's arrival. He wasn't pushy at all, but instead extremely helpful answering questions and helping us find the right car (and deal!) for us! I highly recommend Stone Mountain VW and Deni! More
by Atlmamatobe
Employees Worked With
Deni Hodzic
May 29, 2016
super nice salesman he help me get new car thank you sung hong I love volkswagen jetta thank you sung hong I hardly recommend to every one thank you. he help me get new car thank you sung hong I love volkswagen jetta thank you sung hong I hardly recommend to every one thank you. More
by teakim
Employees Worked With
Sung Hong
May 29, 2016
Mason & Wayne These guys were great! Super helpful, answered every question I had & kept me laughing the whole time. They were super patient with all of my reschedu These guys were great! Super helpful, answered every question I had & kept me laughing the whole time. They were super patient with all of my rescheduling & constant delays. Wonderful experience!!! More
by AKM
Employees Worked With
Kurt Mechling, Mason Reynolds, Wayne Williams
May 26, 2016
Pleasant car buying experience Deni was very patient as we test drove all the new models on the lot. His knowledge of the VW brand and their inventory was extremely helpful. We pur Deni was very patient as we test drove all the new models on the lot. His knowledge of the VW brand and their inventory was extremely helpful. We purchased a Golf Sport Wagen and it's perfect for our needs. The dealership is clean and pleasant to be in and the shopping experience was a positive one. I highly recommend Stone Mtn VW. More
by Betsy H
Employees Worked With
Kurt Mechling, Deni Hodzic
May 26, 2016
Great Experience The buying process was easy and no pressure tactics were used by our salesman. He was friendly and tried to personalize our visit by getting to know u The buying process was easy and no pressure tactics were used by our salesman. He was friendly and tried to personalize our visit by getting to know us and sharing his background. More
by Racefan
Employees Worked With
Rick Kiker, Mohammad Al-Tamimi
May 26, 2016
Watch the review! Be careful! I am writing the review now because I was asked to write "good" reviews from "stone mountain volkswagen" dealership, but I'm not going to write the "g I am writing the review now because I was asked to write "good" reviews from "stone mountain volkswagen" dealership, but I'm not going to write the "good" review. I think I have the responsibility to let buyers not be misguided by the "good" review like me based on my experience. I was informed that they have good review during the emaiil, and trusted that they can give me a good price. I returned my leasing car to the Nissan and walked to there at the scheduled time because of their "good" review. However, they knew I did not have any vehicle and kept increasing the price, which is very disappointed. Eventually, I would like to leave there and walk to Nissan dealership. Their manager came in and talked to me they would like to help me to go home if I can increase the price further. Of course, I refused it because the price is already crazy high. The manager then said how can I go home if I do not have any vehicle now, which hurts me a lot because I realized they were taking advantage of my weakness, so the kept increasing the price. I was not happy and even did not want the price I made; however, they just took the price immediately because I would like to leave and they won the very high price on their side. I can say they won the deal, but they won't win again because my friends and I won't go there. I do not want to hurt anybody from this review. But, I just want to warn all the buyers not to trust them and keep your car when you get there. Also, I would like to let stone mountain volkswagen know not to take any "advantage" of customer's weakness; otherwise, they won't go there again. Again, I do not want to buy any car from there because they hurt me a lot. Finally, I would like to give them "one" star. The sales guy gave me the heater because their air conditioner is too strong. This is the only thing they care customers! Finally, "Be careful" with your customer's feeling. Otherwise, no one will trust you! More
by CHEN
Employees Worked With
Sung Hong
May 24, 2016
Best Service! Mason made it so easy for me to buy my new Jetta. I really appreciate his commitment to great service and understanding his customer. I couldn't be ha Mason made it so easy for me to buy my new Jetta. I really appreciate his commitment to great service and understanding his customer. I couldn't be happier. More
by Jennifer
Employees Worked With
Mason Reynolds
May 22, 2016
Awesome car buying experience! From start to finish, the team at Stone Mountain Volkswagen helped to make my SportWagen purchase a great one. They met my needs, and answered my que From start to finish, the team at Stone Mountain Volkswagen helped to make my SportWagen purchase a great one. They met my needs, and answered my questions regarding my trade-in, and was very prompt in my sale. I had scheduled my appointment with them for the weekend, and knowing that I had driven 2 hours to visit them, they greeted me with a great customer service and car buying experience. With Lynda reaching out to me and arranging my appointment, to meeting with Deni and Kurt on the sale, this was my best car experience I have had to date. My only regret is that I wish I lived in the Snellville area to visit them regularly for my service. Stone Mountain Volkswagen is ranked among the highest dealers in Georgia, and it is reflected in their customer service. Thank you again for the great experience! More
by MSW34297
Employees Worked With
Kurt Mechling, Lynda Ward, Deni Hodzic
