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Stone Mountain Volkswagen
Snellville, GA
2,157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,157 reviews
May 03, 2020
The Best! Stone Mountain Volkswagen has consistently delivered outstanding service in the four years I have been buying from them. Jaren Campbell in finance ha Stone Mountain Volkswagen has consistently delivered outstanding service in the four years I have been buying from them. Jaren Campbell in finance has far exceeded my expectations. I have recommended him and his dealership to every Volkswagen owner I know. More
by rickg
Verified CustomerEmployees Worked With
Jaren Campbell
May 03, 2020
Everyone was kind and very helpful. We enjoyed our entire experience and will recommend the dealership to anyone interested in a VW. Thanks, Stone Mountain VW, for your excellent service! experience and will recommend the dealership to anyone interested in a VW. Thanks, Stone Mountain VW, for your excellent service! More
by PAXTON.JESS
Employees Worked With
Lori Smith
May 03, 2020
Quick and easy to work with. Understood and met my needs. Only downside was the hand off of the vehicle. I already had the same car, but could have used some guidance n the new features. Only downside was the hand off of the vehicle. I already had the same car, but could have used some guidance n the new features. More
by LAWOLFBERG
Employees Worked With
Sung Hong
May 03, 2020
I have been going to this dealership over 10 yrs when you provide excellent service you will know that will make the customer come back! provide excellent service you will know that will make the customer come back! More
by WWATTS23
Employees Worked With
Jean Fenelon , Shelby Krug, Christopher Anderson
April 30, 2020
First visit was to a dealership that jerked me around over email, and when I showed up to test drive, was 1k higher on the sticker, added on 2k in fees, offered me half value on my trade-in, and wrote me over email, and when I showed up to test drive, was 1k higher on the sticker, added on 2k in fees, offered me half value on my trade-in, and wrote me up for a laughable ARP on my very strong credit. We're talking on last year's model that had been on their lot for 10 months, on the last weekend of the month, during a pandemic. Drove 80 minutes north. Stone Mountain honored their internet price (7k under MSRP), tacked on a single dealer fee, gave me full value for my trade-in, and even threw in a set of mats. They detailed the car, hooked up the financing, and had a key in my hand in under 2 hours. Best dealership experience I've ever had, and I will be back. Shout out to Irnes and Sung Hong. More
by sparnicus
Employees Worked With
Sung Hong, Irnes Masic
April 30, 2020
Longtime Stone Mountain Volkswagen customer. Overall it was a good experience. After a little negotiation we were able to come to an agreement where both parties were satisfied. was a good experience. After a little negotiation we were able to come to an agreement where both parties were satisfied. More
by RGARCIA15
Employees Worked With
Jean , Joseph Park, Tony McCord, Lori Smith
April 30, 2020
I love my Tiquannnnnnnnnn! This dealership is thee best! I haven't bought a vehicle since 2013, (hyundai tucson) which I gifted my law student daughter & got the car of my dream This dealership is thee best! I haven't bought a vehicle since 2013, (hyundai tucson) which I gifted my law student daughter & got the car of my dreams. (this is my third VW. 2 Jettas 1987 GL in 1987 & a 1998 GLI in 2005 respectively! and a couple in between prior to my 2013. Back to these outstanding people @SMVW! First there's Irnes Masic ( i have his name saved in my contacts) I love him, his heart! Second Ms. Rachael Johnson in service, she's explained to me that my first oil change was free, then my next oil change won't be until 20,000miles! I was so blown away that I grabbed her & hugged her lol! Now let me bring your attention to Chris? ( i hope that's his name, he sits in the first chair on my left when coming to service dept) I was concerned about a windshield light that came on my dashboard, he explained that it was my windshield wiper fluid, he drove my beautiful platinum grey Tiq( nickname) around to service for me & brought my keys to me while I was chatting with Irnes! Did I say I love my Tiquannnnn? Well I do and I love the people who stand behind it! Kudos to them! Best car experience EVERRRRR! Thank UUUU! More
by GEEMAAAA2929
Employees Worked With
Rachael Johnson 5-star service dept , Irnes Masic, Christopher Anderson
April 29, 2020
This is the most stress free, hassle free, and most convenient experience I've had purchasing a vehicle. Irnes was the best. He made the experience more than just buying a car. convenient experience I've had purchasing a vehicle. Irnes was the best. He made the experience more than just buying a car. More
by DENAHALL17
Employees Worked With
Irnes Masic
April 28, 2020
I did a lot of research prior to contacting the dealer. Lynda was very responsive via email and available to talk. At the dealership, Carlos showed me the 2 vehicles I was interested in see and explained t Lynda was very responsive via email and available to talk. At the dealership, Carlos showed me the 2 vehicles I was interested in see and explained the differences. Overall, he made the dealership process quick and easy. More
by SDJUNKER
Employees Worked With
Kurt Mechling, Lynda Ward, Carlos Miranda
