
Stone Mountain Volkswagen
Snellville, GA
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Good Customer Service But Sell to keep the Customer for Life I was very impressed by Mohammad's ability to make me feel comfortable at the dealership. I was not too thrilled however, to know I was being overcha I was very impressed by Mohammad's ability to make me feel comfortable at the dealership. I was not too thrilled however, to know I was being overcharged for a 2015 Volkswagen Passat. The Service was good but you should always sell to keep your customer coming back. At this time I will be looking elsewhere for a new leased vehicle because of price. It seemed $610 per month for a new lease is extreme on a 2015 Volkswagen Passat. More
new car purchase My first brand new car was a good moment. Mason didn't push all the extras on me and left all the sales crap out. I was in and out in less than 2 ho My first brand new car was a good moment. Mason didn't push all the extras on me and left all the sales crap out. I was in and out in less than 2 hours. Great young man. Look forward to future business. More
there was awesome they were very professional and they went out they way for service and I appreciate that thank you guys I appreciate it.and I will be back in the futu they were very professional and they went out they way for service and I appreciate that thank you guys I appreciate it.and I will be back in the future More
Excellent Customer Service I was referred to Stone Mountain Volkswagen by a friend(Wiffi Harris). Being a previous owner of a Volkswagen I knew I wanted to purchase another one. I was referred to Stone Mountain Volkswagen by a friend(Wiffi Harris). Being a previous owner of a Volkswagen I knew I wanted to purchase another one. I was truly impressed by Jean's knowledge of the product. He made me feel very relaxed during the car buying process and I didn't feel pressured at all. I would recommend him highly. More
Straightforward and great Customer Service! Joseph and Kurt were very helpful and didn't push me to buy a car. They were patient all the way up until the end. Joseph even waited on us until past Joseph and Kurt were very helpful and didn't push me to buy a car. They were patient all the way up until the end. Joseph even waited on us until past midnight to show us all the functions of the cars and made sure we were on the road safely. More
Patient and NOT Pushy My mother also bought a car from this dealership and she was very pleased with them throughout the process as well. She dealt with Joseph and Kurt as My mother also bought a car from this dealership and she was very pleased with them throughout the process as well. She dealt with Joseph and Kurt as well. They were respectful and patient with her. English is not her first language, and she was very comfortable with them. I think that says a lot about a dealership. More
Great Dealer Jean is very helpful and full of passionate. He helped me a lot during the whole process and I believe I got a great deal. Very happy and highly recom Jean is very helpful and full of passionate. He helped me a lot during the whole process and I believe I got a great deal. Very happy and highly recommend. More
Great Customer service!! Timmi present me and my brother with great customer service skills! His quality of work and knowledge of the car was awesome. It was my first car I ev Timmi present me and my brother with great customer service skills! His quality of work and knowledge of the car was awesome. It was my first car I ever purchase and it was a great experience. After visiting six dealerships before coming to this dealership to purchase has been amazing More
Seamless, Efficient, Pleasant For most, the car buying experience can be quite intimidating. At Stone Mountain VW, purchasing a new vehicle was easy. From the Sales Team to the F For most, the car buying experience can be quite intimidating. At Stone Mountain VW, purchasing a new vehicle was easy. From the Sales Team to the Finance Manager, Kurt; start to finish, I was impressed with their process. More
2015 Jetta The service this dealership was very relax and my family and I didn't feel pressured. Every one was amicable and easy to do business with. The service this dealership was very relax and my family and I didn't feel pressured. Every one was amicable and easy to do business with. More