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Stone Mountain Volkswagen

Snellville, GA

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2,159 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,159 reviews

June 30, 2023

Dinell, I purchased a new 2023 Volkswager tiguan the sales person Brandon was excellent. He took the time to go evrrything about the vehicle. He does follow calls to see if their are any problem. I rece More

by dgp3306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Simmons
Jul 03, 2023 -

Stone Mountain Volkswagen responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Pl ease let us know if you have any questions. We are ready to assist you. Thank you.

Jul 03, 2023 -

Stone Mountain Volkswagen responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Volkswagen! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 04, 2023

Tony was amazing. Went in looking for an affordable option for new college graduate. Gave Tony our budget and he was able to get us exactly what we wanted at an amazin More

by Laura M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony McCord
Jun 06, 2023 -

Stone Mountain Volkswagen responded

Thank you for your great feedback! Our team here at Stone Mountain Volkswagen sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We are happy to pass along your kind comments to our team member who personally assisted you. Please let us know if you have any additional questions. We're always ready to assist with any concerns you may have. Thank you again for choosing Stone Mountain Volkswagen!

Jun 07, 2023 -

Stone Mountain Volkswagen responded

Hello Laura, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Volkswagen and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 22, 2023

Steph was great. My dad had purchased a new VW saturday morning, and we were just coming up there to pick up his other vehicle. Well we liked his so much that we deci More

by hturner1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steph Atkinson, David Schilpp
May 22, 2023 -

Stone Mountain Volkswagen responded

We're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Volkswagen, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

May 22, 2023

Steph was great. My dad had purchased a new VW saturday morning, and we were just coming up there to pick up his other vehicle. Well we liked his so much that we deci More

by hturner1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steph Atkinson, David Schilpp
May 26, 2023 -

Stone Mountain Volkswagen responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Volkswagen. Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2023

It was quick and convenient. No issues. It was very professional I have no complaints More

by 4tiffany@bellsouth.net
Recommend Dealer
Yes
Employees Worked With
4
May 23, 2023 -

Stone Mountain Volkswagen responded

Thank you so much for your feedback. We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words. We truly appreciate your business. Please let us know if you have any questions, we are ready to assist you. Thank you.

May 18, 2023

Did great job. Helpful. Nice clean environment, clean bathrooms. Love the free coffee they had. More

by SREECNURCE@GMAIL.COM
Recommend Dealer
Yes
May 19, 2023 -

Stone Mountain Volkswagen responded

Thank you for your feedback and kind words. We greatly appreciate your business. Please let us know if you have any questions. We are ready to assist you. Thank you.

May 18, 2023

The staff here are always professional and helpful. They keep me informed of progress on my vehicle and always make me feel like an important client. More

by bkfiend
Recommend Dealer
Yes
Employees Worked With
I worked with Greg
May 19, 2023 -

Stone Mountain Volkswagen responded

Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit! Thank you.

May 14, 2023

Excellent Willingness to discuss What was recommended versus what is needed for the age and use of vehicle More

by susa63@comcast.net
Recommend Dealer
Yes
May 16, 2023 -

Stone Mountain Volkswagen responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Volkswagen and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 23, 2023

The rep was nice enough but the price was exorbitant. The fuel pump needed to be replaced and in knowing that gave my car back with no gas in it. The company, Sunbit, is a total ripoff. The interest rate More

by angelee0203@yahoo.com
Recommend Dealer
No
Apr 24, 2023 -

Stone Mountain Volkswagen responded

Thank you for bringing this matter to our attention and will use this as an opportunity to improve. We truly appreciate your business. Please let us know if you have any questions. We are more than happy to assist you. Thank you.

April 21, 2023

Stop by after my transmission went out of my 'work ' truck . Carlos was patient, efficient , and honest with me about what would be best for me and my family moving forward. I appreciate his sincerity a More

by jaaronyoung39@gmail.com
Recommend Dealer
Yes
Employees Worked With
Carlos Miranda
Apr 21, 2023 -

Stone Mountain Volkswagen responded

We are so pleased that we were able to meet your expectations and that you enjoyed your time here at Stone Mountain Volkswagen. On behalf of the entire team, it was our pleasure serving you and meeting your needs. We look forward to seeing you again. Thank you for choosing Stone Mountain Volkswagen.