About Us
Copyright 2019 DR Media Holdings, LLC
Search
Back

Stone Mountain Volkswagen

4.9

1,433 Lifetime Reviews

3500 Stone Mountain Hwy, Snellville, Georgia 30078
Call (770) 979-2000

1433 Reviews of Stone Mountain Volkswagen

Sort by Write a review
February 09, 2019

"Thank you for great service. "

- bogebjerg

Thank you for great service. It was a pleasure to recieve this level the personal attention. I was recieved well, the car was ready and prepared as requested.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Irnes Masic
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 11, 2019 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Irnes. Please let us know if there is anything we can do for you in the future. The Stone Mountain VW Team

February 08, 2019

"Great!"

- Chrissie22

I thoroughly enjoyed my time here! Mr Brown was very welcoming and a joy to talk with. Great service all around. I'm more than happy with my car!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victor Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 11, 2019 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Victor. Please let us know if there is anything we can do for you in the future. The Stone Mountain VW Team

February 07, 2019

"Professional and Nice"

- BOBEUTON43

What can you say about Sam. He is such a genuine person. You know when you are talking to him that he would treat you the same if you ran into him at the grocery store, or anywhere. He's that kind of person. The Service department has taken care of us for 14 years now and always the same great friendly service. Shout out to the tech that took care of my car and the other two that were in the office when I was checking out with Sam. Cordial and made conversation while we were settling up.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Barry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 08, 2019 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Sam. Please let us know if there is anything we can do for you in the future. The Stone Mountain VW Team

February 07, 2019

"Oil change "

- Ladieh86

I really enjoy coming to get my car serviced. They really take care of you and leo you posted about what's going on with your car. Very nice and always pleasant.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Al-Tamimi
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 08, 2019 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Tamimi. Please let us know if there is anything we can do for you in the future. The Stone Mountain VW Team

February 07, 2019

"Amazing Dealership"

- tmpolissaint

The dealership was amazing. Initially, I was not intending on purchasing a new vehicle. But the offer that was present (recent grad offer) made purchasing a new 2019 Volkswagen affordable, especially with the warranty and services that came along with it. The salesperson, Victor Brown, introduced the car, explained its features and design thoroughly during the test drive, and was able to set up the purchase as efficiently as possible, alongside Rich Kiker.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victor Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rick Kiker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 08, 2019 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Victor and Rick. Please let us know if there is anything we can do for you in the future. The Stone Mountain VW Team

February 06, 2019

"Great!"

- FBELLOSO12

I had a great time I walked in told them what I wanted and ended up with a brand new VW golf gti rabbit edition!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony McCord
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 07, 2019 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Tony. Please let us know if there is anything we can do for you in the future. The Stone Mountain VW Team

February 06, 2019

"Exactly as we heard about"

- gtg498u

We had heard that VW SM has great deals. We had a happy and smooth experience. In and out (well for delearship times it was basically in and out). We knew what we wanted, so that helped. We didn’t even have to see the manager, worked with Sung the whole time, he was great. VW SM beat the competition hands down. And we shopped all over Atlanta for about 8months! We were flexible.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sung Hong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony McCord
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rick Kiker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 07, 2019 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Sung, Tony and Rick. Please let us know if there is anything we can do for you in the future. The Stone Mountain VW Team

February 06, 2019

"Great Dealership!"

- ZACHSANKAR

Customer Service is in the blood of every employee at Stone Mountain VW. Everyone is very kind, personable, and Irnes was absolutely fantastic. Every communication with him whether it was online through email, text, phone calls and in person was extremely pleasant and he is very knowledgeable! I highly recommend dealing with him!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Irnes Masic
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rick Kiker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 06, 2019 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Irnes and Rick. Please let us know if there is anything we can do for you in the future. The Stone Mountain VW Team

February 05, 2019

"Recall Service"

- FFMCKOY

I came into the dealership to have my 2019 Jetta worked on for the recall letter that I received. Everyone was GREAT!!! Keep up the good work, and for my Sales person Miguel Lucero, he sold me my car and I recommended my daughter and he sold her her car. Miguel was so patience and kind with my daughter. We will refer our family and friends to Miguel. Excellent!!!!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Lucero
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sam Barry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 06, 2019 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Sam and Miguel. Please let us know if there is anything we can do for you in the future. The Stone Mountain VW Team

February 05, 2019

"Service Advisor "

- sj

My service advisor was professional and knowledgeable. He was able to explain the necessary repairs I needed and kept me informed throughout the servicing process.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Stevie Hall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 06, 2019 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Stevie. Please let us know if there is anything we can do for you in the future. The Stone Mountain VW Team

11 - 20 of 1,433 results