
Stone Mountain Volkswagen
Snellville, GA
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I went into the VW dealership with my heart set on the CC, but with the negative equity with my trade, I quickly realized that wasn't going to be possible. Joseph Park was very friendly and knowledgeable CC, but with the negative equity with my trade, I quickly realized that wasn't going to be possible. Joseph Park was very friendly and knowledgeable and introduced me to the 2014 Passat! I told him, "you can show it to me, but i'm not buying it!" lol He told me more about the car that I could even understand at times! :) and introduced me to the pros of leasing a vehicle. Needless to say, I was there until well after the business closed and Joseph Park was there with me until the last minute! He made sure I understood every feature of the vehicle and the terms of my lease! I have been telling everyone to go to this dealership and I will be getting another VW in the future! More
I bought my first car VW Passat from StoneMountain VW last year September. It was my first car, so obviously I was picky and careful. But, at StoneMountain VW, I had a wonderful experience buying the car last year September. It was my first car, so obviously I was picky and careful. But, at StoneMountain VW, I had a wonderful experience buying the car. The dealer Mr. Joseph Park was quite welcoming and gave his full effort to give me the best deal he could. He even facilitated brining in the particular car I wanted. Although, it took couple of days for the car to arrive, but it was worth waiting! And I got the 2014 model! I am driving the car for last 4 months now and am very happy. I surely recommend StoneMountain, especially Mr. Joseph Park, who is going to work for you to get you what you want. More
Excellent customer service from both the sales staff and finance department. I have since had a visit with the service department who were efficient and very thorough. I would definitely recommend this deal finance department. I have since had a visit with the service department who were efficient and very thorough. I would definitely recommend this dealership to others. More
Claudio took the time to walk us through the whole process. He was very patient, kind and understanding. My wife and I were very pleased to work him. He's highly recommended. process. He was very patient, kind and understanding. My wife and I were very pleased to work him. He's highly recommended. More
I had the best experience at Stone Mountain Volkswagen. I worked with Phillip Franco, and he was the best car dealership employee I have ever worked with. He was very knowledgeable and gave me all the inform worked with Phillip Franco, and he was the best car dealership employee I have ever worked with. He was very knowledgeable and gave me all the information I needed to know about my car without leaving any details out. I was able to walk in without any clue about what i was looking for and walked out shortly after with a brand new Jetta. More
I enjoyed my purchasing experience at Stone Mountain VW because they had the vehicle I wanted, offered a decent trade-in on my older car and made the transaction in a courteous and expeditious manner. This because they had the vehicle I wanted, offered a decent trade-in on my older car and made the transaction in a courteous and expeditious manner. This was all in large part due to my sales consultant Phillip Franco being attentive and unobtrusive; he was patient during several test drives, knowledgeable about the car, and once a decision was made to purchase, helped make things proceed as painlessly as such things can go! And he even bought me a cool key ring on his own dime! This guy is an asset to the dealership. More
My overall experience at Stone Mountain Volkswagen was excellent. Phillip Franco was very knowledgable and helpful in my search for a new car., as well as in the recent car purchases by a couple of my fam excellent. Phillip Franco was very knowledgable and helpful in my search for a new car., as well as in the recent car purchases by a couple of my family members. We are very pleased with Volkswagen and appreciate Phillips dedication to giving us the best possible service. look forward to working with him in the near future as I plan to purchase my next vehicle. More
My car buying experience with Stone Mountain VW was straight forward without all the games. Claudio was very helpful getting me into a vehicle that fit my needs and budget. We drove more models than I straight forward without all the games. Claudio was very helpful getting me into a vehicle that fit my needs and budget. We drove more models than I have in past, to find the right combination of ride and equipment. I did not feel rushed or uncomfortable at anytime during the negotiations. I am very satisfied with my purchase and would recommend Stone Mountain VW to anyone looking for an enjoyable buying experience. More
Excellent service friendly and helpful. I enjoyed working with Phillip Franco because he is very attentive and is thorough with his followups. I was pleased with my experience. with Phillip Franco because he is very attentive and is thorough with his followups. I was pleased with my experience. More