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Stone Mountain Volkswagen

Snellville, GA

4.2
2,157 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,157 reviews

February 11, 2020

I went in very low expectations considering my credit just took a major hit. I was initially looking for something used. But Tony worked his magic and I drove off with a brand new Jetta. I would highly r More

by EBONI SEALEY
Recommend Dealer
Yes
Employees Worked With
Tony McCord
Feb 13, 2020 -

Stone Mountain Volkswagen responded

Eboni, thank you for your positive review. We're glad to hear that you found Tony and our team here at Stone Mountain Volkswagen so helpful in the purchase of your new vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2020

Professional, friendly and efficient people working in the service department. Waiting facilities are nice and clean. Service was completed within the estimated time. Very pleased! More

by PATTYPRIMROSE
Recommend Dealer
Yes
Employees Worked With
Stephania kakavits
Feb 13, 2020 -

Stone Mountain Volkswagen responded

It is our commitment to provide our customers with clean and comfortable facilities as well as professional and top notch service. If you're ever in need of more help, please let us know!

February 10, 2020

It was a good experience. The sales person, Lori, was professional and courteous. Overall it was a good experience and I can recommend to use them. More

by STEPHEN
Recommend Dealer
Yes
Employees Worked With
Lori Smith
February 08, 2020

I've brought 3 cars at this place and of course I bring my vehicles here for service. Thanks to Deni for his help as allways. Service team is quick, definitely a 5 star place all around. More

by kushtrim_na
Recommend Dealer
Yes
Employees Worked With
Deni Hodzic
Feb 10, 2020 -

Stone Mountain Volkswagen responded

We're glad to hear our staff took such great care of you! Here at Stone Mountain Volkswagen we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 08, 2020

Stephania was awesome. Easily the best customer service I've had in a long time. Really everybody was great, but I dealt with Stephania the most so that's who gets credit for my awesome customer service ex More

by tt83nf
Recommend Dealer
Yes
Employees Worked With
Stephania
Feb 10, 2020 -

Stone Mountain Volkswagen responded

Thank you so much for your kind words about your experience here at Stone Mountain Volkswagen. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Volkswagen!

February 08, 2020

Miguel L was a great salesman. He was patient with our two weeks of looking at all options and our three visits to see the vehicle we eventually bought. When we made the deal he did a lot of prep work to More

by Charley B.
Recommend Dealer
Yes
Employees Worked With
Miguel Lucero
Feb 11, 2020 -

Stone Mountain Volkswagen responded

Charley, we're happy you found Miguel to be so supportive during your car shopping experience here at Stone Mountain Volkswagen! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 06, 2020

He did well. I just wish I didn't have make three trips to the service center, which really wasn't his fault. I am just annoyed by the whole reason that I had to go in first place. More

by CHUKWUJUL
Recommend Dealer
Yes
Employees Worked With
Sam Barry
Feb 07, 2020 -

Stone Mountain Volkswagen responded

Hello, we strive to provide great service to all our customers so we appreciate your feedback. Please don't hesitate to give us a call if you'd like to discuss your concerns in further detail. Your satisfaction is very important to us, and we hope to be of assistance in the future. Take care.

February 05, 2020

Stephanie is very helpful and goes the extra mile to help you! I wanted to get info on my air filters and she didn't hesitate to go ask. Keri More

by keri_holland
Recommend Dealer
Yes
Employees Worked With
Stephanie
Feb 07, 2020 -

Stone Mountain Volkswagen responded

Thank you for sharing your response to Stephanie's outstanding service! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2020

Curtis, the service person who helped me was excellent, I enjoy coming here, and will buy the next car here Thank you very much for the great service More

by shanesedwilliams
Recommend Dealer
Yes
Employees Worked With
Curtis
Feb 07, 2020 -

Stone Mountain Volkswagen responded

Hi there! We're so happy Curtis was able to help you out! We look forward to your next visit! Take care!

February 05, 2020

Service was handled proficiently. Appropriate updates were provided while I waited. After service was completed, needed service was reviewed but not with pressure. I appreciated that. More

by BETTYEYOUNG
Recommend Dealer
Yes
Employees Worked With
Sam Barry
Feb 07, 2020 -

Stone Mountain Volkswagen responded

Thank you for sharing your response to the quality of service our staff provides! Please don't hesitate to reach out to us if there's anything more we can do!

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