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Stone Mountain Volkswagen

Snellville, GA

4.2
2,157 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,157 reviews

January 31, 2020

I have been working with Irnes Masić what can I say he went above and beyond to help me out as far as knowledge goes and kindness no pressure which is key and makes car buying easier he looked around foun More

by AC BIH
Recommend Dealer
Yes
Employees Worked With
Irnes Masic, Lori Smith
Feb 04, 2020 -

Stone Mountain Volkswagen responded

Hello, we're so glad that we were able to go above and beyond your expectations. If you have any further questions, please don't hesitate to reach out! Take care.

January 30, 2020

Very pleased with our purchase. It’s was because of Lori Smiths patience to explain and answer all of our questions along with the finance manager and sales manager support to her made the deal happen for u More

by Lena&Kean
Recommend Dealer
Yes
Employees Worked With
Lori Smith
Feb 02, 2020 -

Stone Mountain Volkswagen responded

Thank you for your positive review and recommendation. We're glad to hear that you found Lori here at Stone Mountain Volkswagen so helpful in the purchase of your new vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2020

Irnes Masic I think very rarely do you walk walk away from a dealership thinking that you were treated fairly and respectfully. I can not say enough great things More

by CLWILSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irnes Masic
Feb 02, 2020 -

Stone Mountain Volkswagen responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Volkswagen and positive feedback means the world to our staff, particularly to Irnes. Thank you! We look forward to exceeding your expectations on your next visit.

January 30, 2020

Great experience! Miguel was excellent to work with and we received a fair price on our vehicle. So much so we came back and bought a second vehicle a few days later. More

by JPGA13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Quartucy, Miguel Lucero
Feb 02, 2020 -

Stone Mountain Volkswagen responded

Hi there, we are very happy to hear Miguel provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Volkswagen

January 29, 2020

Customer loyalty I am happy to be part of the Stone Mountain Volkswagen Family, This is my second purchase and enjoying my new 2019 Volkswagen Jetta. The customer ser More

by BABROOKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaren Campbell, Deni Hodzic, Lori Smith
Jan 30, 2020 -

Stone Mountain Volkswagen responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Volkswagen and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 29, 2020

This is my 4th Volkswagen that I have from Volkswagen Stone Mountain Agency.I always was treated very nice, as an sales department or at the services department. I really appreciate the especial attentio More

by SUSANASZUST
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Carlos Miranda
Jan 30, 2020 -

Stone Mountain Volkswagen responded

Susana, we're glad to hear our staff took such great care of you! Here at Stone Mountain Volkswagen we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 29, 2020

Associate Chris I went in to have my car serviced on a Saturday. It took a few minutes to get everything done; however, I was so surprised by the service that I will More

by YOLBANKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Desir
Jan 30, 2020 -

Stone Mountain Volkswagen responded

We're glad to hear our staff took such great care of you! Here at Stone Mountain Volkswagen we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 29, 2020

I had a great experience here at Stone Mountain VolksWagen! The sales people were professional and courteous! I love being a part of the VW Family! More

by JGOLDEN83
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Deni Hodzic, Stevie Hall, Robert Walker, Deven Dannemiller, Victor Brown, Christopher Desir
Jan 30, 2020 -

Stone Mountain Volkswagen responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Volkswagen and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 28, 2020

A lot of inventory at this location and the staff from sales to finance was great to work with. My sales contact, Tony, was knowledgeable about all of the car features and was very thorough in showing me More

by PDSPRIGGS
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Tony McCord
Jan 30, 2020 -

Stone Mountain Volkswagen responded

Thank you so much for your kind words about your experience here at Stone Mountain Volkswagen. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Volkswagen!

January 28, 2020

Awesome customer service very satisfied with the courtesy and friendly personel thank you to the sales and the financing gentleman that took the time to explain and make my More

by nica11852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Miguel Lucero
Jan 30, 2020 -

Stone Mountain Volkswagen responded

Thank you so much for your kind words about your experience here at Stone Mountain Volkswagen. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

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