Stone Mountain Volkswagen

Excellent There is no doubt about the rating that I gave from the time I walked into the service dept I was in good hands. All of my service to m.j y vehicle wa There is no doubt about the rating that I gave from the time I walked into the service dept I was in good hands. All of my service to m.j y vehicle was immediately taken care and all questions answered even advance service answered leaving with a sense of very well taken care of now and into my next service visit My thank you my service person and to your service Dept and no doubt keep up the excellent service. Thank you again Satisfied Custom More

Always great customer service I am going to buy a new car this weekend and the top rate service I get at this dealership for my current Passat will heavily factor in to my choice. I am going to buy a new car this weekend and the top rate service I get at this dealership for my current Passat will heavily factor in to my choice. More

Major & Unexpected Service Work Performed Sam Berry understood my "one day turnaround" service request — due to a business trip I had coming up the next day. Sam handled/coordinated with his c Sam Berry understood my "one day turnaround" service request — due to a business trip I had coming up the next day. Sam handled/coordinated with his crew a very unexpected, and quite extensive service issue on my vehicle. He had all work wrapped-up and the car test driven to be sure I would have no issues while on my multiple state business trip — all by the end of a single business day! Sam was great at communication all along the way, and he and his crew performed above-and-beyond. A sincere thank you! More

Oil change/ Rotor & brake pads Service was excellent and staff was very professional. My car issue was taking care of without any appointment in advance. Thank for you such outstand Service was excellent and staff was very professional. My car issue was taking care of without any appointment in advance. Thank for you such outstanding service. More

Stone Mountain VW Earns Two Thumbs Up Welcoming, not overwhelming, businesslike, friendly, great inventory, straightforward as far as making a deal. The only pressure I felt was self-induc Welcoming, not overwhelming, businesslike, friendly, great inventory, straightforward as far as making a deal. The only pressure I felt was self-induced, as a result of inexperience with buying cars. Lori Smith was great. More

Awesome Salesman Stopped by to check on the new VWs without really thinking I would buy one. When I encountered what I consider to be the best dealership experience I’ Stopped by to check on the new VWs without really thinking I would buy one. When I encountered what I consider to be the best dealership experience I’ve had — I’m 65 so I’ve had lots. Loved the staff and the warm environment. Was especially impressed with Yousef Elmmughrabi, my salesman. He was very thorough and professional. Frankly, I was so impressed I made an offer and drove home a new VW. Obviously, I highly recommend this dealership and Yousef Elmmughrabi without reservation! More

Great customer service and friendly staff. Repair completed in a timely manner. First time customer with Volkswagen and would definitely consider myself a happy customer. and friendly staff. Repair completed in a timely manner. First time customer with Volkswagen and would definitely consider myself a happy customer. More

Great service, great sales, and fast too Miguel Lucero, Sung Hong and Jaren Campbell were all a pleasure to work with and they worked hard to get me what I was looking for, and I’m sure I did Miguel Lucero, Sung Hong and Jaren Campbell were all a pleasure to work with and they worked hard to get me what I was looking for, and I’m sure I didn’t make it easy for them at all. And when I came in to finalize everything, they were able to speed along the process of working up the deal, getting me out of my old car, and into my new one in a little over an hour. Great guys at a great dealership! More

Came in for tire rotation I’ve had my vehicle 13 months now, and have been in 5 times for various services. Always happy with service and hospitality of team members. I’ve had my vehicle 13 months now, and have been in 5 times for various services. Always happy with service and hospitality of team members. More