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Stone Mountain Volkswagen

Snellville, GA

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2,159 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,159 reviews

December 10, 2020

Will never return. The are definitely not ppl friendly. But they are money hungry. And some bullies! I would never said a loved one to a dealership like that. Shoot I wouldn’t even send my enemy there. The More

by BigWu
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
David Schilpp, Kurt Mechling
December 10, 2020

Tricked me all the way and would not let me return the vehicle. They say I came it was raining really bad and I had my son. Long story short they put me in a new car. But it wasn’t till I got home and put More

by BigWu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Schilpp, Kurt Mechling
December 02, 2020

Carlos made the process smooth and easy! I will definitely refer him and be back in the future! I love my new Volkswagen Jetta! Thanks More

by CHRISTINEJARRETT93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Miranda
Dec 06, 2020 -

Stone Mountain Volkswagen responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2020

We had a great experience with Volkswagen Stone Mountain! We worked with Matt who was a pleasure to work with, very quick to respond we negotiated the price online first and he had everything ready when we More

by Keri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Kurt Mechling
December 02, 2020

Lori Smith was the consummate professional with in-depth knowledge of the inventory and a can do attitude! She pick the best car for our needs and the transaction was seamless! A for an outstanding job!!! More

by Tubby-Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Robert Walker, Lori Smith
November 28, 2020

They are awesome, Tony McCord got us in and made sure we was going to leave with new vehicles!! Love it, love it, love it More

by REUBENHOLLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sung Hong, Tony McCord
Dec 01, 2020 -

Stone Mountain Volkswagen responded

Reuben, it's experiences like yours that really keep us motivated! So happy Tony and the team could help out! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

November 27, 2020

It was a refreshing experience, we were made to feel special, the VW representative/dealer Mr. Sung was exceptionally professional and made us feel comfortable. More

by PASTORC.A.POPE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Sung Hong
Nov 30, 2020 -

Stone Mountain Volkswagen responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 25, 2020

At Stone Mountain VW we were able to Work out a fair deal for both parties. As a overall team they did everything they could to make it a pleasant experience. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McCord
Nov 29, 2020 -

Stone Mountain Volkswagen responded

Hey Paul, we are pleased to hear of your experience with us here at Stone Mountain Volkswagen. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

November 24, 2020

Great dealership! My experience was beyond superb. Irnez was a big help as was Rob. Love my Volkswagen Beetle. Look forward to visiting the dealership as needed in the future. My sincere thanks for the best More

by beetle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irnes Masic
Nov 25, 2020 -

Stone Mountain Volkswagen responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 24, 2020

Great dealership: terrific service, attentive to detail, and customer friendly! Lori, my sales rep, was amazing. She even called a few days after delivery to check in and make sure everything was going sm More

by John
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Smith
Nov 25, 2020 -

Stone Mountain Volkswagen responded

Hello, we are so happy to read such a great review about Stone Mountain Volkswagen! If you're ever in need of more help, please let us know! Take care!

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