
Stone Mountain Volkswagen
Snellville, GA
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Car service I went to one shop because I know my car and I could tell it wasn't driving the same. That shop tried telling me there was nothing wrong with my car, I went to one shop because I know my car and I could tell it wasn't driving the same. That shop tried telling me there was nothing wrong with my car, the next day 4 lights came on. I then made an appointment here because I knew these guys would know how to fix my car. Seth was great with explaining everything to me. I should've just came here first, then maybe my car wouldn't have been in the shop for 2 days. More
Great Experience!!!! Seth my Service Advisor was attentive and kept me up to date with how my Car was coming along. He also spent the time and went over future Services an Seth my Service Advisor was attentive and kept me up to date with how my Car was coming along. He also spent the time and went over future Services and Pricing, so I could plan. I greatly appreciated the time he took. More
Outstanding, professionalism. Everything went smoothly, very professional staff, couldn't ask for anything more. Comfortable waiting area, repair took exactly as long as was told i Everything went smoothly, very professional staff, couldn't ask for anything more. Comfortable waiting area, repair took exactly as long as was told it would take. More
Tune up Got an appointment for a 50,000 mile oil change and tune up Chris was excellent he not only took care of my oil change and tune up they fix all the re Got an appointment for a 50,000 mile oil change and tune up Chris was excellent he not only took care of my oil change and tune up they fix all the recalls on my Jeta as well. Everyone at Stone Mountain VW are very welcoming and provided excellent service. I will not be going back to Buford VW. Stone Mountain was honest and provided the service expected and beyond More
In and out in no time I came with a car in mind, test drove it, worked out the paperwork and financing, and I was on my way in no time... I came with a car in mind, test drove it, worked out the paperwork and financing, and I was on my way in no time... More

Great experience We had a great experience at this dealership. Carlos and Lori were excellent and not pushy at all. I would highly recommend them. The finance manager We had a great experience at this dealership. Carlos and Lori were excellent and not pushy at all. I would highly recommend them. The finance manager was also excellent. More
Great Service They were great from beginning to end. Someone bought the car I was looking at the day I was scheduled to come in. They found me another and honore They were great from beginning to end. Someone bought the car I was looking at the day I was scheduled to come in. They found me another and honored the deal on the previous one. Super knowledgeable about the car. Irnes was great and answered all my question. Get me in a out of finance. Best car buying experience I have had. More
Satisfied and happy with my service I was panicking when the light came on and it was malfunction of he engine.Called the Dealer,Chris calmed me down, He arranged for me to bring in the I was panicking when the light came on and it was malfunction of he engine.Called the Dealer,Chris calmed me down, He arranged for me to bring in the car on Monday am..,VW fixed the problem and I picked up my car Monday pm.Very satisfied with the service. and the way Chris handled evertything. Vivene Blake More
Excellent service ! Scheduled a recall service - setting it up was easy, it took less than estimated & they were courteous & friendly, as usual ! I highly recommend Stone Scheduled a recall service - setting it up was easy, it took less than estimated & they were courteous & friendly, as usual ! I highly recommend Stone Mountain VW ! More
Replace passenger mirror Service department from Chris to the drivers who took me to work and picked me up my car was ready we’re exception . Replacing the task on hand was re Service department from Chris to the drivers who took me to work and picked me up my car was ready we’re exception . Replacing the task on hand was reasonable. More