
Stone Mountain Volkswagen
Snellville, GA
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Great customer care This was my second time at this facility and if I must say each time was such a pleasure. Thanks to you all, I’ll be back again if I need service done This was my second time at this facility and if I must say each time was such a pleasure. Thanks to you all, I’ll be back again if I need service done. More
Customer service We really appreciate the assistance from Carlos Miranda and the sales manager. Kudos also to the members of the service department. We were able to We really appreciate the assistance from Carlos Miranda and the sales manager. Kudos also to the members of the service department. We were able to purchase one car and have the other serviced on the same day. More
very efficient and great experience It was my first time at Stone Mountain Volkswagen. The staff was very friendly and informative. They left a great first impression. I would recommend It was my first time at Stone Mountain Volkswagen. The staff was very friendly and informative. They left a great first impression. I would recommend any Volkswagen owner to get their service on their Volkswagen vehicle there. More
Great Experience! My family and I really appreciate all the assistance from Carlos and his sales manager in helping us get into the car we really loved! My family and I really appreciate all the assistance from Carlos and his sales manager in helping us get into the car we really loved! More
Service area I am used to service people meeting you in the vehicle once you pull up. Walked into the waiting area no one acknowledged me until after a while befor I am used to service people meeting you in the vehicle once you pull up. Walked into the waiting area no one acknowledged me until after a while before someone asked me if I need help. I was offered something to drink. Was not directed to a waiting area if one was available or not. The shuttle drivers were nice and pleasant. More
Great job Stevie did a great job listening to my concerns about my car and handling them all. I had to leave my car overnight so the shuttle pick up when it wa Stevie did a great job listening to my concerns about my car and handling them all. I had to leave my car overnight so the shuttle pick up when it was ready was a big plus. More
Top Notch They worked hard to get me out of there as quickly as they could on a busy Saturday morning. Even though I was there for just a simple oil change, th They worked hard to get me out of there as quickly as they could on a busy Saturday morning. Even though I was there for just a simple oil change, they not only did a great job of washing the car, but cleaned the inside of the glass as well. I left feeling like one of their most important customers. (spoiler: I'm not) More
Love Stone Mountain VW Awesome experience purchasing my 2nd VW from this dealership!!! The salesman Tony went over and above to meet all of my needs and wants!!!!! My 1st ex Awesome experience purchasing my 2nd VW from this dealership!!! The salesman Tony went over and above to meet all of my needs and wants!!!!! My 1st experience was back in 2003..purchase my dream car...The Beetle. Still, have it with 250,000 miles!! Just Love my 2016 Tiguan and I got a great car with a great price tag!!! Thanks again TonyMcCord More

Greatfull Thanks guys for everything you have done for me and my family to give us a new cars for us.Greatfull for everything and exciting to use the car Thanks guys for everything you have done for me and my family to give us a new cars for us.Greatfull for everything and exciting to use the car More

Greatfull Thanks sung Hong for everything I was excellent at customer service and all. Thank Volkswagen for stone mountain for my brand new car. Greatfull for Thanks sung Hong for everything I was excellent at customer service and all. Thank Volkswagen for stone mountain for my brand new car. Greatfull for everything More