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Stone Mountain Volkswagen
Snellville, GA
2,157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,157 reviews
January 09, 2019
Very disappointed!! It took to long for a simple oil change. The service rep. was informing other people that they car was ready but I had to inform her that my car was r It took to long for a simple oil change. The service rep. was informing other people that they car was ready but I had to inform her that my car was ready. These people came in after me. Every customer should be treated the same no matter how much money they are spending to get there car service. More
by Vshephard150
Verified CustomerEmployees Worked With
Can't remember her name
January 08, 2019
excellent customer service best experience with victor brown really nice person and he told everything I wanted to know about my new car and he treaded me really good as a custo best experience with victor brown really nice person and he told everything I wanted to know about my new car and he treaded me really good as a customer More
by PTM-MJTT091110
Employees Worked With
Mohammad Al-Tamimi, Victor Brown
January 08, 2019
Great car buying experience! Tony McCord was extremely knowledgeable and helpful during my husband and I’s car buying experience at Stone amount VW. So much so that we left the de Tony McCord was extremely knowledgeable and helpful during my husband and I’s car buying experience at Stone amount VW. So much so that we left the dealer with not 1, but 2, new cars! Now THAT is top-notch service! More
by jrfmarshall
Employees Worked With
Tony McCord
January 08, 2019
Excellent The service was excellent and for me it's all in the little details and I appreciated the car wash and vacuuming after my recall service The service was excellent and for me it's all in the little details and I appreciated the car wash and vacuuming after my recall service More
by sperins
Employees Worked With
Sam Barry
January 08, 2019
Best place to buy a car We had the absolutely best experience with Miguel! We drove 7 hours from New Orleans and he made us feel so welcomed! I usually hate car shopping but We had the absolutely best experience with Miguel! We drove 7 hours from New Orleans and he made us feel so welcomed! I usually hate car shopping but it was so stress free and easy with Miguel! He was so nice and even checked on us after to make sure we were enjoying the car! More
by Shughes
Employees Worked With
Mohammad Al-Tamimi, Miguel Lucero
January 07, 2019
It was good. I will go back for business. It was friendly and easy. The first dealership, i didn't spend long hours i will recommend others to buy cars at Volkswagen. Keep on the good work . G It was friendly and easy. The first dealership, i didn't spend long hours i will recommend others to buy cars at Volkswagen. Keep on the good work . God bless you all. More
by SRAHIM66
Employees Worked With
Sung Hong, Deni Hodzic
January 07, 2019
Oil change I went in for an oil change without an appt. & the wait time was about 30 mins. I was kept informed about the time & the staff was professional. I went in for an oil change without an appt. & the wait time was about 30 mins. I was kept informed about the time & the staff was professional. More
by lrowenabell
Employees Worked With
Seth Martin
January 07, 2019
This is a great car I purchased and Tony was the best. Tony is great with all the details about the car including how safe they are all the way to the gas mileage. I believe Tony Mcccord deserves a raise.. Tony is great with all the details about the car including how safe they are all the way to the gas mileage. I believe Tony Mcccord deserves a raise... More
by Snowflake
Employees Worked With
Tony McCord
January 07, 2019
Professional & communicated every step to make me very comfo Volkswagen Dealership is the best they were help everystep and helped me get into a new vehicle without spending an entire day. They made it easy with Volkswagen Dealership is the best they were help everystep and helped me get into a new vehicle without spending an entire day. They made it easy with forms and explained things clearly. I cant wait until my next upgrade to work with Volkswagen Dealership. Ill come back forever. More
by Dysellswans
Employees Worked With
Mohammad Al-Tamimi, Irnes Masic
January 07, 2019
Routine maintenance and recall Each service person I delt with was very helpful and explained all work that was done. They made it very easy to make an appointment and over night d Each service person I delt with was very helpful and explained all work that was done. They made it very easy to make an appointment and over night drop off is available. Which was a plus for me. More
by YASR1114
Employees Worked With
Sam Barry
