
Stone Mountain Volkswagen
Snellville, GA
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Best Service I’ve had in a long time! I’ve never been to a dealership where they delivered everything they promised! Carlos was AMAZING!! He was quick and efficient and even helped me unde I’ve never been to a dealership where they delivered everything they promised! Carlos was AMAZING!! He was quick and efficient and even helped me understand the new technology my new car had to offer! He really took his time to make sure I understood the process and it was soooo fast! That was the best part other than me driving off in my brand new 2019 car. Thanks sooo much Carlos! I really appreciate your service! More
Mr.Brown is Awesome I would recommend Victor. He is helpful and is very knowledgeable about VW products. The dealership is nice but Victor Brown is the reason I would go I would recommend Victor. He is helpful and is very knowledgeable about VW products. The dealership is nice but Victor Brown is the reason I would go back. More
My third Car In the same dealer. I always find the car which I need at the best price. You always get the best service and you don't feel pressure to take your decision.. I always find the car which I need at the best price. You always get the best service and you don't feel pressure to take your decision.. More
Purschasing my 2018 Atlas For a long story short Ive been surfing around for an SUV almost a year now. I was trying to get the best deal I could find. I contacted numerous deal For a long story short Ive been surfing around for an SUV almost a year now. I was trying to get the best deal I could find. I contacted numerous dealership bit for some reason Stonemountain Always seen to pop out. I decided to go to the dealership not knowing whst to expected, where Carlos recieve me. Im very specific buyer and I kbow that sometime kind of imposoble but Carlos was very patient and understanding through out the whole process. At one point i though that i will leave the dealership empty handed since we couldn't agree on price point. But Carlos didnt give up, he was able to give me a price that I couldnt refuse. At the end of the day I left the dealership with my new 2018 Atlas with the spec that I wanted and very happy. Thank you Carlos for making it possible yoh where awesome. If you decide to go to stonemountain vw request Carlos as your sales person he is the best. More
Hands Down Best Dealer in Atlanta!!! I've purchased many cars and trucks during my lifetime. Stone Mountain VW is by far the best dealer that I have ever done business with. This is my I've purchased many cars and trucks during my lifetime. Stone Mountain VW is by far the best dealer that I have ever done business with. This is my 4th VW since 2011 and I'm sure there will be many more in the future. They have the best selection, prices and customer service. Carlos Miranda is an outstanding salesperson. Thanks again for the great deal on our 2018 Tiguan! More
Great Job! Victor was very patient with me as I made my decision. Helped me and guided me to make the right decision. No pressure what so ever. Victor was very patient with me as I made my decision. Helped me and guided me to make the right decision. No pressure what so ever. More
1st timer lease treated like family I wasn't sure if a lease was right for me, but Sung Hung was careful to explain everything to me and get to the necessities quickly which I appreciate I wasn't sure if a lease was right for me, but Sung Hung was careful to explain everything to me and get to the necessities quickly which I appreciated. He was a straight shooter that I trusted, same with the financing department. I hope we enjoy our new Atlas, it's pretty awesome! More
Great Service I was helped by Mr. Sung Hong and it was a very pleasant experience. Great knowledge on the cars, in my case a 2019 VW Jetta. I was helped by Mr. Sung Hong and it was a very pleasant experience. Great knowledge on the cars, in my case a 2019 VW Jetta. More
They work with you, and they're very professional and nice. I've never seen a team of people so dedicated to helping a customer get exactly what they want. If they can achieve it, they will do it. I really valu I've never seen a team of people so dedicated to helping a customer get exactly what they want. If they can achieve it, they will do it. I really valued their service. More
uncomplicated, clear, supportive and entirely enjoyable This was my very first car purchase. Luckily, I walked into the dealership knowing exactly what I wanted down to the VIN in their inventory. However, This was my very first car purchase. Luckily, I walked into the dealership knowing exactly what I wanted down to the VIN in their inventory. However, there was a lot I didn't know about purchasing and financing a car, and my previous car was almost 20 years old. Miguel very clearly explained how the new car works, the features, and key things I should know, which was very helpful since I wasn't used to all the technology in my old car. He explained my different payment options and plans and helped me pick the right one for me. All the while everything was very clear but also very friendly and conversational. As soon as I decided on my purchase, about 15 minutes later I was greeted by Tamimi to do the finances. Again, he was very friendly but also very clear in explaining my options and what was going on. I appreciate all of the help from both Miguel and Tamimi. We even took some great pictures of my old and new car! Miguel also followed up with me to make sure everything was going well and to see if I have any new questions. It was a supportive and great experience! And I am very happy with my new car! Thank you! More