Stone Mountain Volkswagen

Best New car experience ever! I'd been considering trading in my 3 year old sports car on a new GTI for several months and got serious about it last week. I quickly became frustrat I'd been considering trading in my 3 year old sports car on a new GTI for several months and got serious about it last week. I quickly became frustrated with what seemed like games being played at my local dealer in Athens and decided to reach out to VW of Stone Mountain. I called at 1:00 PM, made the 1 hour drive, and drove back home just a few hours later in my brand new black beauty. From the moment I arrived, every interaction I had was stellar. I actually HATE the new car buying experience, and would order from Amazon if they sold them. It was a rainy day, and Irnes quickly adapted himself to mine and my partner's preference or cutting to the chase, making a deal, and driving home in my new GTI. Irnes new his product intimately, and he also picked up on the cues I gave him that I knew just what I wanted, didn't need to test drive, and just wanted to trade, buy and go. He would do equally well with an uncertain customer who needed to spend the day deciding. Having owned more than 20 new cars, this was by far the best experience I've ever had in buying one. Assuming I am still loving the brand as much as I do right now, I will be excited in 2 years to go and visit Irnes at Stone Mountain again for my next purchase. Special thanks also to Tamimi (and I hope I'm spelling that correctly) who walked me through the financing process. He was incredibly personable, genuine, and explained everything well. You've earned a loyal customer, and I look forward to working with you again! More

GREAT Great buying experience .base of my credit loan apr% great. I had a trade in. I selected 2019 Black Jetta S full tank gas and detail. Great buying experience .base of my credit loan apr% great. I had a trade in. I selected 2019 Black Jetta S full tank gas and detail. More

Good deals Worked with Victor for several hours and he ended up getting me a great deal on a 2018 GTI. I would recommend him to friends and family! Worked with Victor for several hours and he ended up getting me a great deal on a 2018 GTI. I would recommend him to friends and family! More

Nice place Stone Mountain VW is the best dealer shop I've ever had. it was very comfortable time with Sung Hong. he is very professional and friendly. Stone Mountain VW is the best dealer shop I've ever had. it was very comfortable time with Sung Hong. he is very professional and friendly. More

Very Kind and professional. I have enjoyed during process to purchase vehicle. Hong the seller is very professional and very kind. His suggestion was really helpful. I will reco I have enjoyed during process to purchase vehicle. Hong the seller is very professional and very kind. His suggestion was really helpful. I will recommand Hong if anyone I know consider purchase VW. More

Professional & pleasant Miguel Lucero was my sales consultant and made what I had expected to be a stressful, laborious experience into a very pleasant one. Miguel was very Miguel Lucero was my sales consultant and made what I had expected to be a stressful, laborious experience into a very pleasant one. Miguel was very professional and understood my concerns about what I wanted in a car as well as what I needed and worked diligently to make these things come together within my budget. When the time came to discuss finances Mr. Tamimi handled that in an efficient and friendly manner. Over the years I have encountered high pressure and misleading experiences with others as I went through car buying experiences so I was wary as I began this car buying experience. If and when I buy another car I would definitely buy it from Stone Mountain VW and Miguel Lucero would be my consultant. Everyone I dealt with at this dealership was friendly, helpful and courteous. More

Great experience with such a wonderful salesman. I had no intention of getting a car when I went to dealership with a friend, but Victor Brown was sooo nice, I ended up with a new car. My experie I had no intention of getting a car when I went to dealership with a friend, but Victor Brown was sooo nice, I ended up with a new car. My experience was excellent with no pressure. I love my car and highly recommend Stone Mountain Volkswagen!! More

Wonderful people Deni was a pleasure to work with. He was very polite and knowledgeable. We will definitely be back when we look to purchase our next vehicle. Deni was a pleasure to work with. He was very polite and knowledgeable. We will definitely be back when we look to purchase our next vehicle. More

Wonderful Experience with Carlos and Chantelle! I had an amazing experience with Carlos and Chantelle. I brought my family of five to the dealership and they assisted me with amazing customers servi I had an amazing experience with Carlos and Chantelle. I brought my family of five to the dealership and they assisted me with amazing customers service. I knew exactly what I wanted and they made sure to get me in the car of my dreams. He and Chantelle also partnered together to keep my girls occupied while I was signing all of the paperwork with Kurt. I liked the fact that neither he nor Chantalle wasn't salesy at all but listened to my concerns and made the best offer to fit my budget. Kurt worked hard to offer me the best price. Carlos and Chantelle kept in touch with me and even sent my girls a note a month after my purchase which means they valued my family and business. I am happy with my purchase and look forward to working with both of Carlos and Chantalle in the future. More

Carlos is Wonderful I have had Volkswagen's for the last 15 years and have never had the experience with a sales person as wonderful and kind as Carlos Miranda! He took I have had Volkswagen's for the last 15 years and have never had the experience with a sales person as wonderful and kind as Carlos Miranda! He took his time and I never felt any pressure to buy. I had a TDI Passat in the past and loved it. The last year the diesel was made was 2015 so I had to buy a used car. As I was leaving the dealership I noticed a slight problem and called Carlos. He said to bring it right back. I turned around and came back to the dealership. The problem was fixed the next day and I couldn't be happier with the car and with Carlos. I would recommend this dealership and to always ask for Carlos! He is the BEST! More