Stonebriar Chevrolet

Great experience at Stonebriar Chevrolet! I brought my vehicle in for service and was impressed by how quick and painless the process was. They got me in and out much faster than I expected, I brought my vehicle in for service and was impressed by how quick and painless the process was. They got me in and out much faster than I expected, and the communication throughout the appointment was top-notch. More

They will lie to get a sale and back up nothing. 5 days after my car broke down even with a CPO and extended warranty. Took 2.5 months to fix and lot of headache. 5 days after my car broke down even with a CPO and extended warranty. Took 2.5 months to fix and lot of headache. More

Stonebriar service department did a excellent job in taking care of my service. Trey Anderson the surface rep was efficient and kept me up-to-date on the progress of my car. I would highly recommend Sto taking care of my service. Trey Anderson the surface rep was efficient and kept me up-to-date on the progress of my car. I would highly recommend Stonebrier Chevrolet for your car maintenance. More

Buyer Beware — In my opinion, Stonebriar Chevrolet uses bait-and-switch Tactics. Before visiting Stonebriar Chevrolet, I confirmed their Chevy Colorado lease online(Their website) and through email/text bait-and-switch Tactics. Before visiting Stonebriar Chevrolet, I confirmed their Chevy Colorado lease online(Their website) and through email/text. I understood there were about $2,000 in dealer adds, which still matched their website lease calculator showing around $385/month — and I was fine with that. However, once I got to the showroom, they added other undisclosed charges, and suddenly the payment jumped to $450/month, and they absolutely refused to honor the $385 payment they were advertising. The salesman Anthony could not even explain to me why...Just “that’s the price.” To make sure this wasn’t unrealistic, I went to Classic Chevrolet in Grapevine, where the truck was identical — it also had just under $2,000 in dealer adds, and the MSRP was only about $900 lower than Stonebriar’s truck. So it was as close to apples-to-apples as it gets. Classic Chevrolet honored the advertised GM programs, didn’t play games, and my payment ended up being under $300/month on the same Colorado that Stonebriar wanted $450/month. Same brand. Same truck. Similar MSRP. Same incentives. Wildly different honesty levels. In my experience, Stonebriar Chevrolet was a complete waste of time, and what I experienced felt like textbook bait-and-switch. If you value transparency and your money go elsewhere. More

I will certainly continue to use Stonebriar Chevrolet for my 2025 Chevrolet Blazer as long as the Service Department Advisors maintain the highest level of customer service. my 2025 Chevrolet Blazer as long as the Service Department Advisors maintain the highest level of customer service. More

Please hire more knowledgeable and hardworking vehicle technicians. We appreciate technicians who work hard to repair our vehicles and who is proud and care about their work. technicians. We appreciate technicians who work hard to repair our vehicles and who is proud and care about their work. More

I ended up purchasing the vehicle under false pretenses. When I signed the initial offer, I clearly stated in writing that I did not agree to any optional add-ons. The salesperson, “Tony”, stated that there When I signed the initial offer, I clearly stated in writing that I did not agree to any optional add-ons. The salesperson, “Tony”, stated that there were no optional add-ons included in the price agreed. However, when I went into finance and signed the final paperwork, an additional warranty had been added to the price without my consent. This was presented after I signed the financing. This was deceptive and went against our agreement. To make matters worse, I was kept at the dealership for over five hours. This review is based on the salesperson only More

This place has the worst service department that I have ever encountered in 60+ years. They never call back when they say and after you call them, their response is we are still evaluating the issure(s). ever encountered in 60+ years. They never call back when they say and after you call them, their response is we are still evaluating the issure(s). I would never buy another car from this bottom of the barrel dealership. Stay away from these guys. More