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Stonebriar Chevrolet

Frisco, TX

3.9
1,167 Reviews
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9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,167 reviews

June 04, 2026

Great service. Worked and talk thoroughly to me through process of buying vehicle. Meet with me half way to pick up vehicle. Highly recommend them and will probably More

by jsy2382
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Monti
June 01, 2026

We had a great experience at Stonebriar Chevrolet . Our salesman was great and we will definitely be taking all our business there from now on More

by Knails1126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valdimire Jiron
May 30, 2026

Horrendous experience. Start to finish. Push for financing on cash deal, payoff not made yet (over 2 weeks later), no follow up. Will never purchase from this dealership ag More

by Cubfan1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Pinson, Carlos Videla, Ana Guzman
Jun 04, 2026 -

Stonebriar Chevrolet responded

Thank you for bringing this to our attention. We understand your frustration. These concerns are certainly not reflective of the service standards we strive to maintain, and we are sorry to hear that you feel this way. We would like to discuss this further and work towards a resolution. Please reach out to our Customer Service line at 214-472-5535 so we can address these concerns directly.

May 26, 2026

Michael Pinson provided excellent customer service and made the car buying process simple and easy. He was knowledgeable, patient, and never pushy. We had a great experience and would highly recommend him More

by Slhiltner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Pinson
Jun 02, 2026 -

Stonebriar Chevrolet responded

We are thrilled to hear about your exceptional experience with Michael. Your feedback truly highlights the dedication we strive for in providing knowledgeable, patient, and pressure-free service to every customer who walks through our doors. It means the world to us that Michael was able to make your car buying process simple and enjoyable. We take great pride in having team members who genuinely care about finding the right vehicle for each customer's needs. Thank you for taking the time to share your positive experience and for recommending our services to others.

May 26, 2026

I had an excellent experience at this dealership. The entire process was smooth, transparent, and stress-free from start to finish. Our sales person, Michael Pinson, went above and beyond—he was frie More

by Jmhiltner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stinson
Jun 02, 2026 -

Stonebriar Chevrolet responded

We are thrilled to hear about your excellent experience! Your kind words about the smooth, transparent, and stress-free process truly mean the world to us. It's wonderful to know that Michael provided you with the friendly, knowledgeable service that made you feel confident in your decision. We genuinely appreciate you taking the time to share your positive experience and for recommending us to others. Your feedback reinforces our commitment to providing exceptional service and professionalism to every customer who walks through our doors.

May 24, 2026

I took my son into this dealership today. This was actually his first experience in a dealership, as today was day one of vetting a new vehicle for my soon-to-be 16 year old. There was a spec More

by bsooner1
Recommend Dealer
No
Employees Worked With
Floor Manager
May 28, 2026 -

Stonebriar Chevrolet responded

We value the details provided about your recent visit with your son as he begins the process of exploring a vehicle. We aim to ensure all guests are supported by knowledgeable team members throughout their time in the showroom, regardless of purchase timing. Feedback regarding team interactions and product knowledge is important to us as we continue refining our customer experience. If you would like to discuss this further, please reach out to our Customer Service line at 214-472-5535.

May 28, 2026 -

bsooner1 responded

Thank you, but the damage is done. The behavior of your Floor Manager was so bad that I will not return and I will continue to heavily spread the word about our experience.

May 19, 2026

My son just financed his first vehicle at Stonebriar Checrolet - it was a terrific first experience all the way through, from start to finish. More

by angelabuchanan1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Pinson
May 27, 2026 -

Stonebriar Chevrolet responded

We're thrilled to hear about your son's wonderful first vehicle financing experience with us! Being part of such an important milestone is something we take great pride in. Thank you for choosing Stonebriar Chevrolet and for sharing your positive experience.

May 14, 2026

Outstanding work! ! Jeffrey worked with my mother until he found the car she feel in love with. Thank you for all your extra effort to help. More

by Jkfin72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey
May 20, 2026 -

Stonebriar Chevrolet responded

Thank you for your review! We are overjoyed to hear about your wonderful experience with us. It brings us great joy to know that Jeffrey was able to work closely with your mother to help her find the perfect vehicle that she truly fell in love with. We understand how important it is to find the right car, and we're thrilled that Jeffrey's dedication and extra effort made such a positive difference for your family. Your kind words about the outstanding service mean so much to our team. We truly appreciate you taking the time to share this feedback with us.

May 12, 2026

Worst customer service. They will add whatever amount of discount in add ons and then will not get back to you if there is an issue. One add on was not installed and now sal More

by rgonzalezz7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dier, Jennifer, Kerri
May 18, 2026 -

Stonebriar Chevrolet responded

Your feedback is invaluable to us, and we understand your frustration. Transparency in pricing is something we strive for, and we hear your concerns. Your experience falls short of the standard we aim to maintain. We would appreciate the opportunity to discuss this further with you. Please contact our Customer Service line at 214-472-5535 so we can address your concerns directly and work toward a resolution.

May 09, 2026

Great experience! Dylan is your guy and they all work together as a team! Highly recommend! More

by Whitney Crabb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan, Abraham
May 18, 2026 -

Stonebriar Chevrolet responded

We are glad to hear about your wonderful experience with our team! It's fantastic to know that you felt everyone worked together seamlessly to provide you with excellent service. Your recommendation means the world to us at Stonebriar Chevrolet. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to serving you again in the future.

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