Stonebriar Chevrolet
Frisco, TX
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Terry Gibson was our seller he did not rush us he was very patient while we were debating on what vehicle to purchase. Definitely would recommend him. Showed us different options available. He was profe very patient while we were debating on what vehicle to purchase. Definitely would recommend him. Showed us different options available. He was professional and friendly. More
Our salesman, Stan, went the extra mile to help us secure the used Ford F-150 we wanted. He worked extremely hard to get us over the finish line and we were able to drive the vehicle home the same day. Stan the used Ford F-150 we wanted. He worked extremely hard to get us over the finish line and we were able to drive the vehicle home the same day. Stan truly is “the man!” More
I purchased a vehicle from this dealership and, unfortunately, my experience has been extremely disappointing. I have had concerns since the purchase and have attempted to contact management more t unfortunately, my experience has been extremely disappointing. I have had concerns since the purchase and have attempted to contact management more than three times through both emails and phone calls, yet I have received no response. The purchasing process itself was also frustrating. I was given the runaround regarding whether the vehicle was Certified Pre-Owned, as well as the price and negotiations. Despite having an appointment scheduled to see the vehicle, I spent more than five hours at the dealership. The lack of communication and follow-up after the sale has only added to my concerns. Based on my experience, I would not recommend doing business with this dealership. More
I have purchased another vehicle Stonebriar Chevrolet, Jack was my salesman for a brand new Corvette. They helped me build it and it came in on the time they projected. I highly recommend this dealership. Jack was my salesman for a brand new Corvette. They helped me build it and it came in on the time they projected. I highly recommend this dealership. And I highly recommend Jack. Especially if you’re buying a Corvette. There are always a great group of people to work with, from the General Manager Julian. Right through to the finance guys and of course Jack the salesman. More
Buyer BEWARE. They may send you an out the door sheet and then not honor it. They may tell you everything is good to go and then when you are three hours into your They may send you an out the door sheet and then not honor it. They may tell you everything is good to go and then when you are three hours into your drive to pick up the car not honor their sheet or their text. Tim G said he couldn’t honor his word and his managers wouldn’t even take our call. Never had issues like this before. If they advertise a price on autotrader.com they probably won’t honor it. More
I’m totally impressed with Julie Lopez at StonebrairChev , I did my pre approval from my bank on line the night before looked around there inventory at there vehicles found one I like the night before. I a , I did my pre approval from my bank on line the night before looked around there inventory at there vehicles found one I like the night before. I arrived at the dealership at 1230 and was finished with Brian in fiancé who was also fantastic got my payment down by $100. We left his office at 3:45 . I have never purchased a vehicle that fast. Julie was extra fantastic with getting all of our information together and submitting it. I had my 3 yr old granddaughter with me she even gave her a little duckie to keep her quiet. She was very patient with me being a little older and not I phone friendly it’s new to me. Before I knew it my new used car was clean and full of gas. They even took care of anything left in the old car. That was great customer service. You are not going to find better customer care , than that team Julie and Brian. I thank you all again so much for making this experience so easy for me my daughter and granddaughter. More
Everyone there was amazing, esp Baldo, my salesman. So very kind and helpful. I was terrified of the process but he was so reassuring and got me exactly what I wished for at a price I could afford. So very kind and helpful. I was terrified of the process but he was so reassuring and got me exactly what I wished for at a price I could afford. Also, Tony is wonderful. both young men showed me infinite patience. I have never purchased a car on my own before and am quite elderly and they made it very easy. I doubt I will buy another new car in the years I have left, but I will tell everyone to go see Baldo or Tony. Absolute 5 star experience. More
Shady used car games. Negotiated a price over about two weeks. From very beginning told them would be a cash deal. Continue to remind them all along way would be cash Negotiated a price over about two weeks. From very beginning told them would be a cash deal. Continue to remind them all along way would be cash deal. Agreed to final terms. I flew in from La on Friday to finalize everything at my credit union. I texted my DL and proof of insurance to Hannah. I paid a third party $199 to go do a prepurchase inspection at 5:30. I ordered Uber to pick me up Saturday to go to credit union to pick up check to take to Stonebriar Chevy and pick up truck. About 5:30 Hannah text and says “ for an awesome deal like this we are asking for you to finance with us. is this possible”. Here we go. This is why used car sales men and Stonebriar have a bad name. I said no. Hannah text back “ i will do this deal but only if you finance with us”. Total bait and switch which I’ll be writing state of Texas about next. More

