Stonebriar Chevrolet
Frisco, TX
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I had a very disappointing experience at Stonebriar Chevrolet. I visited the dealership in good faith and found a few vehicles that caught my attention, including a Chevrolet Equinox. The test drive Chevrolet. I visited the dealership in good faith and found a few vehicles that caught my attention, including a Chevrolet Equinox. The test drive went well, and up to that point, the salesperson was helpful and professional. However, once we started discussing the purchase, the experience changed completely. The numbers kept shifting during the negotiation, and I started to feel uncomfortable and unsure about moving forward. Since I was still interested in the vehicle, I left a $500 deposit in good faith to reserve the deal while I finalized my insurance quote. Later that evening, while reviewing the vehicle on the dealership’s own website, I discovered that the same car was listed online for about $3,000 less than the price being presented to me during the negotiation. When I returned the next day to discuss this with the salesperson, instead of receiving a clear and honest explanation, I felt that he avoided the conversation and was not transparent with me. At that point, I completely lost confidence in the dealership and decided to cancel the deal. I requested a refund of my $500 deposit, but unfortunately, almost four days later, the money has still not been returned. Overall, this was a very frustrating and disappointing experience. I expected transparency, honesty, and professionalism from a Chevrolet dealership, but that was not what I received. Based on my experience, I would not recommend Stonebriar Chevrolet. More
Everyone had a nice attitude. The sale of the care and buying of the care was good. Eddie,Brian and Nick were all very professional and friendly to handle the transaction.. th The sale of the care and buying of the care was good. Eddie,Brian and Nick were all very professional and friendly to handle the transaction.. thanks. 😊 More
Great service. Worked and talk thoroughly to me through process of buying vehicle. Meet with me half way to pick up vehicle. Highly recommend them and will probably Worked and talk thoroughly to me through process of buying vehicle. Meet with me half way to pick up vehicle. Highly recommend them and will probably purchase from them again in the future More
We had a great experience at Stonebriar Chevrolet . Our salesman was great and we will definitely be taking all our business there from now on Our salesman was great and we will definitely be taking all our business there from now on More
Horrendous experience. Start to finish. Push for financing on cash deal, payoff not made yet (over 2 weeks later), no follow up. Will never purchase from this dealership ag Start to finish. Push for financing on cash deal, payoff not made yet (over 2 weeks later), no follow up. Will never purchase from this dealership again. I’ve sent email to the General Manager with absolutely no response. More


