Absolute worst buying experience I've ever had. I would give zero stars if I could. Bought a 2 year old used car with 15,000 miles on it. They "couldn't find" the spare key so they said they would keep looking. It was never found and they charged me for a new one and acted like they were doing me a favor then. Once I got home I realized I hadn't checked the spare tire and the spot for it was empty, which is my bad I should've checked and never trusted a dealership. I called and they said it came that way, which of course is a lie, if you look up my vehicle and year model it comes with a spare.
And fair warning, DO NOT BUY THE ZAK TEK PROTECTION! They only apply it for 3 years, it does not cover any trim on the car and the warranty only lasts for 5 years. It's good for nothing and they push it HARD when you get into the finance office - same with the extended warranty. You'll pay thousands for something you'll never use and it all goes in these guys pockets. And if you try to turn something down, like I did the extended warranty - they then act like it's a personal offense to them. They start huffing and puffing and acting like they're wasting their time with you. Which of course, they just lost free money so I can see why they're angry.
I realize overall, this is just the car buying experience with pretty much all dealerships but this one was particularly bad. Avoid at all costs.