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Stonebriar Chevrolet

Frisco, TX

Overview
Reviews
Vehicles
4.1
1,109 Reviews
Call Dealership (214) 446-7880
View Awards

9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,109 reviews

October 09, 2025

Service was complete and professional. All employees were very helpful. I will go back to purchase. More

by kellydgrigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac?
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Oct 13, 2025 -

Stonebriar Chevrolet responded

Thank you for taking the time to share your positive experience with us. We deeply appreciate your feedback about our complete and professional service. It's wonderful to hear that our team members were helpful throughout your visit. We're excited to welcome you back for your future purchase. Your trust means everything to us, and we look forward to continuing to provide you with the same level of excellent service.

October 03, 2025

Stephen underwood Is doing a great job and I am very satisfied with the work he's doing More

by rakhshahamid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen underwood
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Oct 03, 2025 -

Stonebriar Chevrolet responded

We are excited to hear about your positive experience with our team member. It's wonderful to know that you're very satisfied with the excellent work being provided. Your feedback truly means a lot to us at Stonebriar Chevrolet, and we're grateful that our dedication to quality service is making a difference for you. We appreciate you taking the time to share your experience and look forward to continuing to exceed your expectations.

October 01, 2025

Always a great experience at this dealership. Jose and Trey in the servicing department are always helpful and communicative with what’s going on. More

by Tatiana
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Trey
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Oct 02, 2025 -

Stonebriar Chevrolet responded

Thank you for your review, Tatiana! We are overjoyed to hear that you consistently have wonderful experiences with us. It means so much to know that our service team continues to provide the helpful and clear communication you deserve. Jose and Trey truly exemplify our commitment to taking great care of our customers, and we will be sure to share your kind words with them. Your loyalty and trust in our dealership is something we never take for granted, and we look forward to continuing to serve you with the same level of excellence.

September 30, 2025

BUYER BEWARE! Went to go see a truck that was listed for $65K ($64,998) only to be hit with $4K in “dealer add ons”. Also had an offer for $31K for my trade in at More

by O.luna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry
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Oct 01, 2025 -

Stonebriar Chevrolet responded

Thank you for bringing this to our attention, and we understand your frustration. Your experience does not reflect the transparent and fair approach we strive to provide every customer. We take your feedback seriously and would appreciate the opportunity to discuss your concerns further. Please contact our Customer Service line at 214-472-5535 so we can address these issues directly with you.

September 26, 2025

As always, service was great and the personnel were friendly and helpful. I will continue to use Stonebriar Chevrolet! More

by nancychrisman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey, a lady whose name I don’t remember. She was especially helpful.
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Sep 26, 2025 -

Stonebriar Chevrolet responded

We are pleased to hear about your positive experience with our team. Your kind words about our friendly and helpful staff truly mean a lot to us. We understand how important excellent service is to our customers, and we are thrilled that we consistently meet your expectations. Thank you for your continued loyalty to Stonebriar Chevrolet - we look forward to serving you again in the future.

September 26, 2025

I am grateful for Mr. Stephen Underwood and thankful for his care, professionalism and efficiency. He made a rather difficult day better and by the time I left that day I More

by Queenkrys2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Underwood
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Sep 26, 2025 -

Stonebriar Chevrolet responded

We deeply cherish your wonderful feedback about your service experience with us. It's heartwarming to know that Stephen provided you with the care, professionalism, and efficiency you deserved during what was initially a challenging situation. We're pleased that his expertise helped transform a difficult day into a more positive experience and gave you confidence in our ability to take excellent care of your vehicle. Your kind words about our communication and the seamless coordination of your pickup, drop-off, and loaner services truly mean a lot to our entire team. We work hard to ensure every aspect of your visit runs smoothly, and it's gratifying to hear that our welcoming approach made such a positive impression. Thank you for choosing Stonebriar Chevrolet and for taking the time to share your experience. Your recommendation and satisfaction are exactly what we strive for every day.

September 22, 2025

Very efficient, prompt and professional in handling my repair. I would certainly go back should I encounter a new problem. More

by teggy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Sep 23, 2025 -

Stonebriar Chevrolet responded

Thank you for taking the time to share your experience with us. We are pleased to hear that you found our repair service to be efficient and handled with the professionalism you deserve. Your satisfaction with the promptness of our work means a great deal to our team. We appreciate your trust in us and look forward to serving you again whenever you need automotive assistance. Your confidence in returning to us speaks volumes about the quality experience we strive to provide every customer.

September 04, 2025

Great customer service and, would recommend any friends to buy their next vehicle from stonebriar More

by Danny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Montoya
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Sep 19, 2025 -

Stonebriar Chevrolet responded

We are overjoyed to hear about your positive experience with our customer service team. Your recommendation means the world to us, and we are thrilled that you would encourage your friends to consider Stonebriar Chevrolet for their next vehicle purchase. We strive to provide exceptional service to every customer, and your feedback confirms we are meeting that goal. Thank you for taking the time to share your experience with others.

September 03, 2025

Worked with Alex Alcantar, worst experience ever. he took all my details, waisted our a lot time and asked us to agree on a deal and sign papers first before showing us any car or test drive. He said More

by mastkiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Alcantar
Report | Print
Sep 18, 2025 -

Stonebriar Chevrolet responded

We are disappointed to hear about your experience and understand your frustration. Your feedback is invaluable to us as we work to improve our customer service standards. We would appreciate the opportunity to discuss this matter further with you. Please contact our Customer Service line at 214-472-5535 so we can address your concerns directly.

August 30, 2025

Took vehicle thinking I knew what the problem was,tech agreed and was charged $220 diagnostic fee. Declined $300 repair. Took vehicle to platinum chevrolet and technician pointed out what actual problem w More

by Dal22250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leena
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Sep 17, 2025 -

Stonebriar Chevrolet responded

We are sorry to hear that you feel this way, and we understand your frustration. Your feedback is important to us. We take situations like this seriously and want to ensure we address your concerns properly. Please contact Dan Irwin at Dirwin@vtaig.com or Lenah Eszlinger at LCoe@stonebriarchevrolet.com so we can discuss this matter further and work toward a resolution.

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