Stonebriar Chevrolet
Frisco, TX
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Everyone there was amazing, esp Baldo, my salesman. So very kind and helpful. I was terrified of the process but he was so reassuring and got me exactly what I wished for at a price I could afford. So very kind and helpful. I was terrified of the process but he was so reassuring and got me exactly what I wished for at a price I could afford. Also, Tony is wonderful. both young men showed me infinite patience. I have never purchased a car on my own before and am quite elderly and they made it very easy. I doubt I will buy another new car in the years I have left, but I will tell everyone to go see Baldo or Tony. Absolute 5 star experience. More
Shady used car games. Negotiated a price over about two weeks. From very beginning told them would be a cash deal. Continue to remind them all along way would be cash Negotiated a price over about two weeks. From very beginning told them would be a cash deal. Continue to remind them all along way would be cash deal. Agreed to final terms. I flew in from La on Friday to finalize everything at my credit union. I texted my DL and proof of insurance to Hannah. I paid a third party $199 to go do a prepurchase inspection at 5:30. I ordered Uber to pick me up Saturday to go to credit union to pick up check to take to Stonebriar Chevy and pick up truck. About 5:30 Hannah text and says “ for an awesome deal like this we are asking for you to finance with us. is this possible”. Here we go. This is why used car sales men and Stonebriar have a bad name. I said no. Hannah text back “ i will do this deal but only if you finance with us”. Total bait and switch which I’ll be writing state of Texas about next. More
Sales team is was amazing, best experience purchasing a new vehicle to date. Extremely respectful and professional, we will be returning to purchase from Stonebriar Chevrolet! Finance Team is wonderful, m new vehicle to date. Extremely respectful and professional, we will be returning to purchase from Stonebriar Chevrolet! Finance Team is wonderful, made for an easy and seamless purchase and they got the best deal possible of us!! We loved their business and had a great experience! Thank you Dhair, Maverick, and Mo!! These three gentleman are the best!! More
When we went to pick up our new 2026 Tahoe RST. It had a large chip through the paint on the passenger door. It was damaged during the prep for delivery. We noticed it right away. The dealership It had a large chip through the paint on the passenger door. It was damaged during the prep for delivery. We noticed it right away. The dealership said they knew it was damaged but expected us to take delivery that day and then bring it back for a 2/3 day repair. We refused delivery. Totally unacceptable, unprofessional, we couldn’t believe that they knew they damaged the door but wanted us to purchase the vehicle damaged and then bring it back to leave it for a 3 day repair. We were shocked at there attitude. More
We drove from Arkansas after researching several dealerships in AR and surrounding states. Stonebriar Chevrolet had the best price for the 2026 Traverse that we were wanting to purchase. Jeffrey B dealerships in AR and surrounding states. Stonebriar Chevrolet had the best price for the 2026 Traverse that we were wanting to purchase. Jeffrey Bundo and Melanie Paez were amazing, they worked well as a team and made our buying experience absolutely wonderful. We will definitely refer our family and friends to make the drive to Friso, Texas and purchase from Stonebriar Chevrolet. Thank you so much, Jeffrey and Melanie! We were very pleased to work with both of you and we LOVE our new vehicle. Thanks again to everyone at Stonebriar Chevrolet! Kimberly & James More
I cannot recommend Stonebriar Chevrolet based on my experience with both their service department and management. My 2025 Trail Boss was brought in three times for the same safety issue. After one v experience with both their service department and management. My 2025 Trail Boss was brought in three times for the same safety issue. After one visit, it sat for a week before I received any update, and the only repair was a software update. The problem returned, and eventually my truck shut off while I was driving 75 mph on the highway. After towing it back, I was told the battery had been replaced and another software update was performed. When I got the truck home, it failed again in my driveway. While preparing it for another tow, I discovered it still had the original battery with my identifying sticker on it—despite being told it had been replaced. Because I no longer trusted the truck, I purchased a new one from the dealership. After all paperwork was signed, management tried to add new trade-in requirements that were never part of the deal and later attempted to renegotiate the signed agreement for hundreds of dollars. Only after refusing multiple times did they honor the original contract. The most disappointing part was the lack of accountability. No one apologized for the repeated failures, the highway shutdown, or the misleading information about the battery. Throughout the entire process, communication was poor, I was never provided a loaner despite multiple requests, and customer safety never seemed to be the priority. Vehicles can be difficult to diagnose. Dishonesty, poor communication, and a lack of accountability are much harder to overlook. Based on my experience, I have lost confidence in Stonebriar Chevrolet and cannot recommend them. More

