Stonebriar Chevrolet

People here have treated me fairly. No nonsense. I bought a new car from Stonebriar and Mike Owens was my salesman. He is an amiable man and knowledgeable about Chevrolets. He didn't pressure me, jus I bought a new car from Stonebriar and Mike Owens was my salesman. He is an amiable man and knowledgeable about Chevrolets. He didn't pressure me, just sold me what I asked for. I would recommend Mike to anyone looking for a new car. Service has been helpful and courteous as well. More

Car Warranties!!!! Steve was awesome ! He was so friendly & helpful & explained ALL possibilities as I could be dealing with 2 different warranties. I purchased my 2014 Steve was awesome ! He was so friendly & helpful & explained ALL possibilities as I could be dealing with 2 different warranties. I purchased my 2014 Chevy Cruze in Temple Tx on July 31st. I began having problems with it a few weeks ago. I called the dealership Tranum in Temple & they told me I purchased a warranty from them & if I didn't want to pay deductible at a local Dallas dealership then I needed to bring it to them . Well, I did & then was told the issue with my car was not covered under that warranty but the factory warranty & they couldn't touch it! So... I brought it to you! Again , Steve was awesome & my car was fixed quickly & with no $ coming out if my pocket. I will definitely recommend you guys to my friends when they need to service their car!!! Thanks. Cynthia Ibarra More

Great customer service. Customer service there is excellent. I couldn't have chose a better dealership. Even when I had an issue, they fixed it right away with no problem. Customer service there is excellent. I couldn't have chose a better dealership. Even when I had an issue, they fixed it right away with no problem. More

Purchase I have purchased three cars in the last 3 years from Stonebriar Chevrolet. Larry Leath has been my sales person in all three transactions. He has wo I have purchased three cars in the last 3 years from Stonebriar Chevrolet. Larry Leath has been my sales person in all three transactions. He has worked diligently in bringing me a fair deal and has gone so far as to find rebates that were not generally known/advertised. He has been honest and fair in all dealings. This latest purchase was unplanned due to an accident that totaled the previous car (under 12 k miles and only 13 months old) and Larry and Pharrington help me find rebates for the unused extended warranty and other items purchased on the wrecked vehicle. I highly recommend Larry and the Stonebriar Chevrolet team. More

Stonebriar Chevrolet GM Jeff Power did the right thing I purchased a pre-owned vehicle from Stonebriar Chevrolet. It had some unforeseen mechanical issues and Jeff Power, the General Manger, along with th I purchased a pre-owned vehicle from Stonebriar Chevrolet. It had some unforeseen mechanical issues and Jeff Power, the General Manger, along with the owner/managing partner Darrell McCutcheon, took care of a potential disaster and turned it into great customer experience. Thank you, Craig More

Great dealership, even better salesman This was the third vehicle I have purchased from this dealership. Great inventory selection, really great service department and a superior sales rep This was the third vehicle I have purchased from this dealership. Great inventory selection, really great service department and a superior sales rep. John Frigon has sold me 3 cars from here and his knowledge and interest in his customers keeps me coming back for more. Worth the drive to Frisco if you need a great car from an even greater dealership. More

Horrible experience Took our 2007 Equinox in for overheating when idleing. Received a quote of $1170 to repair. Authorized the repairs and when we picked it up had the ex Took our 2007 Equinox in for overheating when idleing. Received a quote of $1170 to repair. Authorized the repairs and when we picked it up had the exact same issues,except now we had a electronic buzz coming thru the radio as well. Took the car back to them and was told that we had additional problems and needed $550 for additional repairs. I picked it up without authorizing any new repairs and brought the car and my receipts to another Chevy dealership in Plano, explained the situation and asked them if they would take a look at it. They agreed and we agreed to a $ 60 diagnosis fee. After 2 days they called and said the car was ready and there was no charge, the service rep was very diplomatic and would not speak badly about the repairs Stonebriar completed, but would not even take the $60 charge we agreed to saying that we had already paid too much. I will try to be as diplomatic as they were and not say Stonebriar ripped me off, maybe they were just incompetent. Be careful with these guys. More

New Car Purchase - 2014 Impala Bill was great to work with on my new car purchase. I never felt like he was the typical "sales" person with his approach and demeanor. I will buy fro Bill was great to work with on my new car purchase. I never felt like he was the typical "sales" person with his approach and demeanor. I will buy from Bill again! More

Don't waste your time at this dealership! Do not waste your time with this dealership!!!Talked to salesman about a car we were interested in and was told it would be put aside. Called and let Do not waste your time with this dealership!!!Talked to salesman about a car we were interested in and was told it would be put aside. Called and let salesmen (manager was told we were coming) know we were coming to look a car ...even called and to let them know we were on our way and told to ask for the manager he would help us we got there ...within the 20 minutes it took to get there he sold it knowing that we were on our way. When we walked in we asked for the manager (we told would help us )when we got there and then was told he sold it. I would never buy a car from this dealership. Stay away! There are plenty of other dealerships to buy a car from. I will share this experience with others that are looking for a car. I would never waste my time with this dealership! They could care less about helping you. They just want a quick sale! More

$75 Mistake I was looking online for a used suburban, which I found at Stonebriar Chevrolet. As a busy business owner, my time is valuable. So, I did my homewor I was looking online for a used suburban, which I found at Stonebriar Chevrolet. As a busy business owner, my time is valuable. So, I did my homework and went into the dealership. I told James (the sales person) which vehicle that I wanted. We agreed upon a price ($300 less than what was listed on the internet plus they fix the scratch on the dashboard/trim). To make a long story short. After we had agreed upon the price and started the paperwork, James comes back to tell me that the cosmetic fix to the dashboard would cost $150 and his sales manager didn't want to pay for it (after we already agreed upon a price and started the paperwork). A long story short. I agreed to pay the $75 he asked to get the scratch fixed as I had already invested too much time at the dealership. I have to make two more vehicle purchases in 2015 and will not even consider Stonebriar. It is not about the money. It is about agreeing on the price and then coming back (wasting my valuable time) and trying to get another $150 out of me after an agreement was complete. Moral of the story, $75 cost the dealership the possibility of 2 additional purchases and winning my business for life (I have to purchase at least 2 vehicles a year for my business). But now, I am going to tell everyone I know the $75 story and not recommend Stonebriar Chevrolet to anyone. As a matter of fact, I will go out of my way to share the story. It is just human nature, You have to take care of the customer. A great lesson I will share with my sales team back at my company. More